Angela Moss
Statesville,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Biller/Revenue Cycle Analyst
Iredell Health System
01.2023 - Current
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Kept all patient information secure and confidential.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Conducted regular audits of billing records, identifying issues and implementing corrective actions.
- Reduced billing errors by implementing strict policies and systematic procedures.
- Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
- Maintained accurate client records, ensuring proper billing and payment tracking.
Insurance Verification Specialist
Novant Health
05.2018 - 01.2023
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Benefit Advocate
United Healthcare
10.2016 - 04.2018
- Enhanced client satisfaction by resolving benefits-related issues promptly and accurately.
- Managed relationships with benefits providers to ensure prompt resolution of claims disputes and other issues.
Education
High School Diploma -
Hillsdale High School
San MateoSkills
- Billing
- Data entry proficiency
- Payment tracking
- Claim submission
- Insurance Verification
- Customer Service
- Team Collaboration
- Invoice Processing
Timeline
Biller/Revenue Cycle Analyst
Iredell Health System
01.2023 - Current
Insurance Verification Specialist
Novant Health
05.2018 - 01.2023
Benefit Advocate
United Healthcare
10.2016 - 04.2018
High School Diploma -
Hillsdale High School