Anthony Garcia
Tucson,AZ
Summary
Business-minded Network Administrator with 10 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing complexity. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
16
16
years of professional experience
Work History
Network Administrator
Town Of Oro Valley
11.2013 - Current
- Data and telecommunications network management using network and system monitoring applications, system backups, alerts, security systems, diagrams, and industry standard tools.
- Perform software and hardware updates to network, servers and other devices.
Network and server device installation, configuration and maintenance. - Install, configure, update/maintain, and troubleshoot local/wide area network devices including file servers, communication devices, security devices, and other data or telecommunications network related equipment.
- Install, configure, and maintain computer applications on servers and workstations using principles of least privilege.
- Research and plan projects by assisting the IT leadership team in research and evaluation of new technologies, creating and monitoring fiscal resources as related to specific projects.
- Create and maintain comprehensive documentation on network configuration, network and systems modifications, network standards and related policies, data backup and recovery procedures, and mission critical software and systems.
- Perform administrative duties including the creation of performance reports and development of network and security standards, guidelines, and procedures.
Assist with department budget creation and works within budget limits. - Provide technical support to staff, including installing, diagnosing, repairing and maintaining computer hardware and software. Serve as an escalation point for troubleshooting and computer support.
- Identify improvement opportunities relating to tools, processes, procedures, installation, configuration and troubleshooting techniques.
- Train staff on desktop software and hardware.
- Provide on-call support during non-business hours.
Computer Repair Technician
Amphitheater Public Schools
01.2009 - 11.2013
- Install, troubleshoot, repair and maintain computer systems, including wireless laptops, across 24 sites.
- Configure servers to run local area networks, perform regular server maintenance including scheduled backups, maintain multiple virtual servers with Hyper-V.
- Work with various deployment suites to create and deploy software as well as manage computers running Microsoft Windows operating systems.
- Document procedures and guidelines for performing certain tasks as well as preparing how-to guides for the end-users.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Disassembled computers to perform diagnostics and check for repair needs.
- Maintained 5,500 company computers by troubleshooting and performing needed repairs.
- Maintained and repaired peripheral equipment such as Windows PC's, recommending upgrades and replacements.
Education
Computer Science
University of Arizona
Tucson, AZNetwork And System Administration
Pima Community College
Tucson, AZSkills
- Network systems installation
- Data backup maintenance
- Computer systems installation
- Network repairs and maintenance
- Hardware and software monitoring
- Data backups
- System administration
- VoIP systems
- Customer support
- Windows server
- Virtualization technologies
- Active directory
Timeline
Network Administrator
Town Of Oro Valley
11.2013 - Current
Computer Repair Technician
Amphitheater Public Schools
01.2009 - 11.2013
Computer Science
University of Arizona
Network And System Administration
Pima Community College
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