Anthony Garcia
Los Angeles,CA
Summary
Dedicated and results-driven manager with extensive experience in operations, scheduling, and team leadership within the cannabis industry. Adept at coordinating production schedules, tracking project progress, and ensuring timely deliveries while maintaining compliance with industry regulations. Skilled in collaborating with cross-functional teams to optimize workflows, resolve scheduling conflicts, and enhance operational efficiency. Strong ability to manage reports, monitor job statuses, and proactively address potential delays. Committed to upholding company policies, safety standards, and quality expectations while driving continuous improvement initiatives.
Overview
24
24
years of professional experience
Work History
Implementation Manager
Sun Up Ventures
Los Angeles, CA
03.2022 - Current
- I am responsible for overseeing all aspects of the cannabis cultivation process from start to finish, ensuring that all phases, including cloning, vegetative growth, and flowering, are properly managed and aligned with production schedules
Veg/Clone Room Manager
The Stash LA
Sun Valley, CA
05.2021 - 03.2022
- Manage and maintain all aspects of cloning cannabis
- Provide daily direction to cultivation staff to accomplish tasks
- Develop and implement SOPs in regards to cultivation and daily logistics
- Create spreadsheets to track data
- Work with METRC to ensure 100% compliance
- Train new staff on established SOPS
- Assist other team members to document SOPs
SR. TECH SUPPORT ENGINEER
KOFAX/NUANCE COMMUNICATIONS
01.2013 - 03.2019
- Presales engagement to gather initial information on: Customer's feature and functionality needs, Proof of Concept design and workflow
- Review of existing solution to translate business workflow from the old to the new solution
- Review of existing network environment to ensure it meets the requirements for the new solution and avoid any complications
- Design solution based on information gathered with supportability as a critical requirement
- Document solution design based on agreed feature functionalities, workflows and systems integration
- Work in synchronization with Project Management team to verify and share information
- Core solution builds at the customer site and/or via remote access
- Solution integration to Document Management Systems, Accounting Systems, 3rd Party Systems, etc
- Conduct End-To-End Test Run
- Creation of Administration Guides/ how to use the terminal/embedded/print client posters/software
- Onsite and/or Remote Administration Training
- Seamless system cutover
- Publish solution design document and implementation information through Rightnow's Organization record
TECH SUPPORT
CONTROL SYSTEMS
06.2001 - 01.2013
- Telephone support
- Field maintenance
Education
Information Technology -
MT. SIERRA COLLEGE
Skills
- Proficient troubleshooter
- Exceptional telephone etiquette
- Patient and diligent
- Vast technical knowledge
- Quality focused
- Organized
- Proactive
- Advance level support/install skills with Cost Recovery (Copitrak)
- Effective communication skills
- Strong collaborative skills
- Interpersonal skills
- Software implementation
- Cross-functional team leadership
- Requirements gathering
- Programming languages
- Teamwork and collaboration
- Analytical skills
- Project leadership
Specialized Skills
- Advance level support/install skills with Cost Recovery (Copitrak)
- Effective communication skills to efficiently and professionally convey information
- Strong collaborative skills when working with others
Professional References
- John Geary, Account Executive, Ray Morgan, Jm.geary@att.net, 209-272-2973
- Jonathan Brown, Technical Consultant, Kofax, Jonathan.Brown@Kofax.com, 781-565-0392
- Goncalo Freire, Client Implementation Manager, Nth Corp, Goncalo@nthcorp.com, 416-857-6422
Customer Acknowledgements
- I couldn't be happier with the service I received from Anthony Garcia. He went above and beyond to make sure the integration of Copitrak with our new financial system was a success. He listened and heard all of my requests and did much of the work prior to our cutover to make sure things went smoothly. Additionally he made himself available to me not only via email but directly over the phone, which is rare these days. I am surprised and sincerely impressed with his service and I don't say that lightly., 190328-001036
- My experience upgrading our CopiTrak server software, OS platform and 15 or so CopiTrak terminals, from our really archaic Windows 2003 Server platform, was excellent. Anthony Garcia was a pleasure to work with; knowledgeable, courteous, calm demeanor and exceptionally quick on follow up(s) and immediate little tweaks here and there, really expedited the the whole project. One of the best project collaborations I've had in my 23 years of IT, really excelled in efficient communications and brevity, thank you Anthony! Please feel free to contact me directly Thank you., 180927-001184
Timeline
Implementation Manager
Sun Up Ventures
03.2022 - Current
Veg/Clone Room Manager
The Stash LA
05.2021 - 03.2022
SR. TECH SUPPORT ENGINEER
KOFAX/NUANCE COMMUNICATIONS
01.2013 - 03.2019
TECH SUPPORT
CONTROL SYSTEMS
06.2001 - 01.2013
Information Technology -
MT. SIERRA COLLEGE