Summary
Overview
Work History
Education
Skills
HIGHLIGHTS
Timeline
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Brianna Blackwell

Charlotte,NC

Summary

A highly skilled individual with a strong foundation of implementing customer service in the healthcare world. Possesses excellent problem solving skills within every criteria in medical management. Proven track record in improving patient satisfaction by 15%. Very efficient in preparing medication orders given by physicians and pharmacists. Has great social verbal and written communication abilities with extensive knowledge on medications, SIG codes and billing.

Overview

5
5
years of professional experience

Work History

Certified Pharmacy Technician

Dilworth Drug & Wellness Center
01.2023 - Current

- Stocked, labeled, and inventoried medication to keep accurate records.

- Completed paperwork, entering up to 100+ prescriptions a day and insurance or billing information into patient profiles

- Compounded wide varieties of sterile to non sterile medications, gels/creams, troches, liquid solution, suppositories, IV bags, etc.

- Handled sync prescriptions for patients to have their medications on a monthly to 90 day cycle.

- Communicated effectively with dr offices and insurance companies to insure patients needs are met.

- Counted prescriptions effectively including controlled prescriptions.

- Prepare & present treatment plans with financial options to assist patients.

Pharmacy Technician

Novant Matthews Medical Center
08.2022 - 02.2023
  • Delivered prepared medications to requesting floors for distribution by floor personnel.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Received medication orders prepared by Physicians and delivered by nurses.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Used standardized recipes and compounded mixtures/liquids, ointments, etc.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.

Senior Certified Pharmacy Technician

Walgreen's Pharmacy
12.2019 - 02.2023

- Answered incoming phone calls and addressed questions from customers and healthcare providers.

- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.

- Educated patients on their medical options available.

- Filled & dispensed prescriptions quickly & accurately.

- Compounded wide varieties of prescription in a lab for safety.

- Assisted with vaccinations for all ages and all vaccines.

- Checked in patients daily for vaccines/blood pressure check needs.

- Ensured confidentiality of patients.

Certified Pharmacy Technician Manager

Family Care Specialty
01.2022 - 11.2022
  • Collaborated with pharmacists to ensure accurate medication preparation and timely delivery to patients.
  • Assisted in annual budget planning for the pharmacy department, contributing to cost-saving measures and efficient resource allocation.
  • Maintained a safe work environment by enforcing strict compliance with federal and state regulations, minimizing risk of errors.
  • Answered high volume of phone calls & assisted customers with their medical needs.
  • Filled & dispensed prescriptions quickly & accurately.
  • Promoted a culture of excellence within the pharmacy team through regular performance evaluations, constructive feedback sessions, and goal-setting exercises.
  • Provided compassionate assistance to patients facing financial difficulties, working with them to explore available resources and payment options.

Education

Bachelor of Science - Public Health

Johnson & Wales University
11.2024

Bachelor's Degree - BioChemistry

Claflin University
01.2022

Skills

  • Clinical program management
  • Emerging clinical trends
  • Fast paced with filling mediations
  • RX delivery experience
  • Able to work independently and meet deadlines
  • Treatment coordinator skills
  • Clinical experience
  • Knowledge of ins & billing codes
  • Knowledge of all medications from Pain to sleep
  • Strong organizational skills
  • Strong Attention to Accuracy & Detail
  • Customer Service Skills
  • Prescription Data Entry experience
  • Medical Administration
  • Complex Issue Resolving
  • Proficient Troubleshooter
  • Accomplished w/ mobile devices
  • Knowledge of HIPAA regulations
  • Meeting Milestones & Deadlines
  • Computer Literacy Skills
  • Patience & Care
  • Stress Management
  • Peoplesoft/Microsoft/Excel Software Applications
  • Typing skills
  • Hospital experience

HIGHLIGHTS

  • 3+ years Pioneer experience
  • Certified Immunizer
  • SC pharmacy License
  • NC pharmacy License
  • CPR Certified

Timeline

Certified Pharmacy Technician

Dilworth Drug & Wellness Center
01.2023 - Current

Pharmacy Technician

Novant Matthews Medical Center
08.2022 - 02.2023

Certified Pharmacy Technician Manager

Family Care Specialty
01.2022 - 11.2022

Senior Certified Pharmacy Technician

Walgreen's Pharmacy
12.2019 - 02.2023

Bachelor of Science - Public Health

Johnson & Wales University

Bachelor's Degree - BioChemistry

Claflin University
Brianna Blackwell