Anthony Giacalone IV
Shelby Township,Michigan
Summary
Dynamic professional with a versatile background in the food service industry. Recognized for exceptional problem-solving abilities and implementing sales strategies that drive customer satisfaction. Prepared to leverage expertise to support operational excellence.
Overview
1
1
year of professional experience
Work History
Gormet food market
Vince and Joes Gourmet Market
Shelby Township, MI
06.2025 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Server Assistant
Da Francesco's Italian Restaurant
Shelby township, MI
05.2025 - 07.2025
- Managed guest inquiries with friendly and attentive customer service.
- Collaborated with team members to ensure smooth restaurant operations.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Assisted in training new server assistants on job responsibilities and procedures.
- Resolved customer complaints swiftly and professionally when needed.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
Bachelor of Business Administration And Management - Business
Grand Valley State University
Allendale, MI05-2028
Skills
- Customer service
- Team collaboration
- Problem solving
- Project management
- Effective communication
- Sales strategies
- Time management
- Active listening
- Verbal communication
- Critical thinking
- Flexible and adaptable
- Multitasking Abilities
- Conflict resolution
- Data analysis
- Problem resolution
- Data management
Timeline
Gormet food market
Vince and Joes Gourmet Market
06.2025 - Current
Server Assistant
Da Francesco's Italian Restaurant
05.2025 - 07.2025
Bachelor of Business Administration And Management - Business
Grand Valley State University