Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Anthony Goff

Gilbert,AZ

Summary

Dynamic Vehicle Service Agent Inspector at Enterprise Mobility with a strong work ethic and proven ability to enhance customer satisfaction through efficient vehicle servicing. Skilled in vehicle inspection and maintenance, I consistently foster teamwork and communication, achieving significant improvements in service quality and operational efficiency. Committed to ongoing personal and professional growth.

Overview

30
30
years of professional experience

Work History

Vehicle Service Agent Inspector

Enterprise Mobility
12.2015 - Current
  • Assisted in developing new strategies for improving overall company performance through efficient use of available resources.
  • Trained new employees on company policies, procedures, and best practices for high-quality vehicle servicing.
  • Improved customer satisfaction by providing timely and efficient vehicle servicing.
  • Collaborated with team members to achieve company goals related to customer service, safety, and revenue generation.
  • Inspect commercial trucks to insure they comply to all DOT safety requirements
  • Performed routine maintenance tasks on vehicles, prolonging their lifespan and reducing repair costs.
  • Adhered to safety protocols during all work activities, minimizing workplace accidents or injuries.
  • Troubleshot minor mechanical issues on rental vehicles quickly before escalating them when necessary.
  • Addressed customer concerns promptly, fostering positive relationships and securing repeat business.
  • Conducted thorough pre-and post-rental inspections to maintain quality standards in the rental fleet.
  • Continuously sought opportunities for personal growth through ongoing training and development programs within the company.
  • Reduced wait times for customers with swift vehicle preparation and delivery.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Pre Owned Vehicle Purchaser/Seller Inventory

T&T Auto Sales & Leasing
10.1995 - 01.2015
  • Maintained complete documentation and records of all purchasing activities.
  • Inspect vehicles thoroughly for defects and required maintenance
  • Evaluate inventory on a daily basis to make sure current vehicles are meeting demand
  • Always keeping pace with current market conditions to insure each vehicle is current with conditions
  • Communicating daily with vehicle reconditioning departments to insure expenditures are within a profitable area
  • Set up transportation for inventory


Education

High School Diploma -

Horizon High
Scottsdale, AZ

No Degree - Business

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ

Skills

  • Vehicle preparation
  • Safety procedures
  • Vehicle inspection
  • Vehicle maintenance
  • Vehicle cleaning
  • Vehicle troubleshooting
  • Strong work ethic
  • Customer service
  • Attention to detail
  • Listening skills
  • Multitasking and organization
  • Excellent communication
  • Computer skills
  • Team collaboration
  • Documentation and reporting
  • Reporting and documentation
  • Willing to learn
  • Teamwork
  • Hardworking and dedicated
  • Team player
  • Problem-solving
  • Time management
  • Maintenance and repairs
  • Replacing parts
  • Reliability
  • Work area cleanliness
  • Critical thinking

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Outdoor and Adventure
  • Enjoy taking my Jeep out to off road trails
  • Automobile restoration
  • Spend spare time enjoying my classic car hobby by working on them, as well as scouting classic cars and parts by reselling them

Timeline

Vehicle Service Agent Inspector

Enterprise Mobility
12.2015 - Current

Pre Owned Vehicle Purchaser/Seller Inventory

T&T Auto Sales & Leasing
10.1995 - 01.2015

High School Diploma -

Horizon High

No Degree - Business

Maricopa Community Colleges, Scottsdale Community College

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Anthony Goff