ANTHONY GUERRERO
Bettendorf,IA
Summary
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Overview
2
2
years of professional experience
Work History
RETAIL ASSOCIATE
TJX Companies
12.2022 - 06.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Ice Cream Artist
Toppings And More
06.2023 - 02.2024
- Enhanced customer satisfaction by creating visually appealing and delicious ice cream creations.
- Increased repeat business with exceptional customer service and memorable dessert experiences.
- Provided input for menu development, contributing innovative ideas for new flavors and presentation styles.
- Participated in local events to promote the brand and showcase artistic talents to potential customers.
Server
Tony's Chicago Style Pizza
12.2023 - 02.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
LAWN CARE TECHNICIAN
Brick Edge
06.2022 - 08.2022
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
- Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
KITCHEN CREW
Mc Donalds
02.2022 - 06.2022
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
- Reduced food waste by implementing proper storage techniques and timely usage of ingredients.
- Expedited orders during peak hours, effectively reducing wait times for customers and increasing table turnover rates.
Education
High School Diploma -
Senior in Highschool (2024)
Bettendorf, IA05.2024
Skills
- Time Management
- Problem Solving
- Communication
- Goal Focused Mindset
- Teamwork
- Active Listening
- Critical Thinking
- Beverage Preparation
- Residential Landscaping
References
Miguel Cisneros, 815-302-9211
Timeline
Server
Tony's Chicago Style Pizza
12.2023 - 02.2024
Ice Cream Artist
Toppings And More
06.2023 - 02.2024
RETAIL ASSOCIATE
TJX Companies
12.2022 - 06.2023
LAWN CARE TECHNICIAN
Brick Edge
06.2022 - 08.2022
KITCHEN CREW
Mc Donalds
02.2022 - 06.2022
High School Diploma -
Senior in Highschool (2024)