Anthony Guidice
Highland Mills,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Rural Carrier Associate (RCA)
United States Postal Service
11.2023 - 04.2024
- Safely and efficiently delivered and collected U.S
- Mail in rural areas using LLV or Metris vehicles
- Sorted mail to be taken on the route
- Sold stamps, supplies, and money orders to customers on my route.
- Distributed mail while driving to residences and businesses, delivering to approximately 100 customers per shift.
Store Consultant
FedEx Office Print and Ship Center
09.2020 - 11.2023
- Assisted customers with printing, shipping, and other services
- Maintained a clean and organized store environment
- Operated cash registers and handled financial transactions.
Delivery Driver
Amazon Flex
06.2020 - 07.2020
- Delivered packages to customers in a timely and efficient manner
- Maintained accurate records of deliveries and pickups
- Communicated with customers and provided excellent customer service.
Warehouse Worker
Toywiz
03.2019 - 06.2020
- Received and processed incoming stock and materials
- Picked and filled orders from stock
- Operated warehouse equipment, including forklifts and pallet jacks.
Teller I
TD Bank
06.2018 - 11.2018
- Processed customer transactions, including deposits, withdrawals, and loan payments
- Balanced cash drawers and reconciled discrepancies
- Provided excellent customer service and resolved customer complaints.
Education
Bachelor's of Science Degree in Computer Information Systems -
Lehman College
The Bronx, NY01.2024
Associate's Degree in Communications/ Media Arts -
Rockland County Community College
01.2018
Associate's Degree in Criminal Justice -
Rockland County Community College
01.2015
Skills
- Safe Driving
- Package handling
- Reliability and punctuality
- Efficient Delivery
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Self-Motivated and Disciplined
- Attention to Detail
- Clear Communication
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Skills Keywords
- Excel
- Outlook
- Computer Hardware
- Troubleshooting
- Networks
- Software
- Printing
- Customer Service
- Adobe Acrobat
- PDFs
- Adobe Photoshop
- Leadership
- Driven
- Dedicated
- Fast-Learner
- SQL
- Amazon Web Services
- Python
- Visual Basic
- Programming
- Web Design
- E-Commerce
Other Training Accolades
- Part of Bench Program at Fedex Office
- Trained with Field Technology Specialist
- Learned networking and hardware for over a year shadowing FTS
- Installed drivers and Fedex software on PCs
- Network support and troubleshooting, cabling, and applications
- Hands on experience with canon printers and troubleshooting
- Installation of Point of Sales systems and scanning devices
- Setting up PCs and doing routine installations
- Experience in conducting audits
Additional Information
Hands on experience with various software including python, mySQL, and Visual Basic.
Hands on experience with AWS and coding in AWS.
Timeline
Rural Carrier Associate (RCA)
United States Postal Service
11.2023 - 04.2024
Store Consultant
FedEx Office Print and Ship Center
09.2020 - 11.2023
Delivery Driver
Amazon Flex
06.2020 - 07.2020
Warehouse Worker
Toywiz
03.2019 - 06.2020
Teller I
TD Bank
06.2018 - 11.2018
Bachelor's of Science Degree in Computer Information Systems -
Lehman College
Associate's Degree in Communications/ Media Arts -
Rockland County Community College
Associate's Degree in Criminal Justice -
Rockland County Community College