Lindsay Nielsen
Summary
Extremely personable, hardworking, & trustworthy individual with several years experience in the banking industry. Great cash handling skills along with drawer/ vault balancing abilities with high levels of accuracy. Both a professional and warm individual with a love for helping others. I thrive in Member Service based environments and have been known to provide exceptional service and always with a smile. Organized, responsible, and a very capable multitasker. Wonderful team player who can also self motivate, stay focused, and successfully accomplish tasks while working independently. I am fortunate to also have experience as a Rural Mail Carrier which has strengthened even further, both, my attention to detail and staying organized. Always willing to go above and beyond and to help wherever it may be needed. Solid history of being a safe driver with a clean driving record. Very eager to learn new things, expand on my current skill set, and hopefully be able to make a positive difference in the lives of others.
Overview
18
18
years of professional experience
Work History
Rural Carrier Associate (RCA)
United States Postal Service, USPS
01.2023 - 01.2024
- Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Contributed to creating a positive team atmosphere by keeping a smile on my face and always trying to make others laugh. As a team, we were able to effectively and accurately perform our job duties while also enjoying each others company and working together to make it an enjoyable place to come to work each day.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Reduced the occurrence of misdelivered mail/parcels by diligently verifying addresses before each dropoff.
- Organized mail ahead of delivery runs for correct routing.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Demonstrate excellent teamwork skills by being willing to assist fellow carriers/ new carriers with routes when needed. Doing so in a kind, patient, and helpful manner can make all the difference to, not only your fellow carriers, but also to you and your contribution to the team as a whole.
- Always be a contributor of positivity and joy when coming into work each day. Try to remember that "You" are part of what makes the workplace "atmosphere" a warm, uplifting, and friendly place for others to be.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
Head Teller
Jordan Federal Credit Union
12.2005 - 02.2013
- Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations.
- Strengthened Member relationships through exceptional service and proactive identification of financial needs.
- Collaborated with branch management to develop strategies for reaching sales goals and improving overall performance.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Mentored and trained new tellers on credit union procedures and member service standards.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
- Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Identified and corrected any transactional errors that may have occurred on the "Teller Line" throughout the day. This includes any cash drawer "Overages" and/or "Shortages" that may happen.
- Developed strong friendships with countless credit union members by actively listening, addressing concerns promptly, providing possible solutions if/when needed, maintaining a very warm and kind attitude and demeanor, and just genuinely caring for the members on an individual basis.
- Contributed to the achievement of branch sales goals by identifying opportunities for additional product offerings based on individual member needs.
Education
High School Diploma -
Riverton High School
Riverton, UT06.2005
Skills
- Sorting and Delivery
- Safe Driving
- Self-Motivation
- Professionalism
- Time Management
- Organizational Skills
- Team Collaboration
- Attention to Detail
- Multitasking Abilities
- 10-Key Data Entry
- Staff Management
- Member service excellence
- Effective communication
- Relationship building
- Cash handling expertise
- Wire transfer processing
- Cash drawer balancing
- Staff training and development
- Vault management
- Trustworthy and Honest
- Adaptability
- Vehicle Inspection
- Mail-Sorting and Delivery Sequence
Timeline
Rural Carrier Associate (RCA)
United States Postal Service, USPS
01.2023 - 01.2024
Head Teller
Jordan Federal Credit Union
12.2005 - 02.2013
High School Diploma -
Riverton High School