Anthony Harris
Hollywood,FL
Summary
Reliable and vigilant Campus Monitor seeking a fulltime challenging position in the field of school security with BCPS. Experience in conducting building patrols, securing entrances and exits, security management and communication skills. Proven ability to respond promptly to emergencies, work effectively with diverse populations, and collaborate well with teachers, students, administrators, and surrounding communities to foster the physical and emotional well-being of students.
Overview
7
7
years of professional experience
Work History
Campus Monitor (Aftercare)
Broward County Public Schools
01.2023 - Current
- Served as initial contact for campus visitors and provided directions to specific buildings, events.
- Monitored and supervised students during recess, lunch breaks, and at arrival and dismissal times, ensuring a secure environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Conducted daily inspection rounds to identify potential safety hazards and reported findings to school management.
- Collaborated with teachers and administrators in implementing school-wide policies and emergency procedures.
- Responded to incidents such as conflicts between students, medical emergencies, and violations of school policies promptly and professionally.
- Assists school administrators in conducting emergency drills and trained students and staff on safety protocols.
Customer Service Agent
AT&T/Direct TV
02.2021 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
General Technician
Florida City Gas
07.2016 - 02.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Education
Associate of Arts - Restaurant And Culinary Management
Miami Dade College (Culinary)
Miami, FL10.2017
High School Diploma -
Miami Central Senior High School
Miami, FL05.1994
Skills
- Safety and Risk Assessments
- Strong communication and interpersonal skills
- Knowledge of school safety protocols and emergency management
- Effective Working Relationships
- Highly vigilant and attentive to detail
- Proficient in conflict resolution
- Proven ability to work with diverse student populations
Timeline
Campus Monitor (Aftercare)
Broward County Public Schools
01.2023 - Current
Customer Service Agent
AT&T/Direct TV
02.2021 - 12.2022
General Technician
Florida City Gas
07.2016 - 02.2021
Associate of Arts - Restaurant And Culinary Management
Miami Dade College (Culinary)
High School Diploma -
Miami Central Senior High School