Elizabeth Jones
Prattville
Summary
Organized and dependable professional experienced in managing multiple priorities and delivering effective solutions. Developed efficient processes and contributed to team goals through strong interpersonal skills and problem-solving expertise. Demonstrated commitment to high standards and optimized operations in fast-paced environments, ready to make meaningful contributions.
Overview
3
3
years of professional experience
Work History
Crossing Gaurd
Prattville Police Department
Prattville
09.2025 - Current
- Monitored traffic flow to ensure student safety while crossing.
- Directed vehicular and pedestrian traffic using hand signals or flags.
- Enforced laws pertaining to speed limits and parking restrictions around schools and crossings.
- Collaborated with local law enforcement to address community safety concerns.
- Utilized conflict resolution skills to effectively manage interactions with individuals violating traffic regulations at crossings.
- Alerted drivers of hazardous conditions on roads due to weather or other factors.
- Observed and reported hazardous conditions to appropriate authorities.
- Monitored school grounds and reported suspicious activity.
- Utilized protective and reflective gear daily to enhance visibility and safety while on duty.
- Coordinated with local police department to report incidents and address violations during shift.
- Studied locations and functions of street traffic signs to effectively navigate and enforce traffic laws in assigned areas.
- Conducted regular inspections of equipment used for directing traffic flow at crossings.
- Analyzed traffic patterns to inform and improve safety procedures.
Delivery Specialist
Spark, Instacart
Prattville
09.2025 - Current
- Coordinated timely deliveries, enhancing customer satisfaction and service quality.
- Managed routing logistics to optimize delivery efficiency across service areas.
- Communicated with customers about delivery status and updates, fostering transparency and trust.
- Monitored inventory levels and reported discrepancies to maintain accuracy.
- Utilized mobile apps for tracking deliveries and managing customer interactions.
- Managed daily delivery operations, ensuring timely and accurate delivery of goods.
- Processed orders accurately according to customer requirements.
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Remained calm and pleasant with customers at all times, even during tense situations.
- Utilized GPS systems to plan optimal routes for drivers while minimizing fuel consumption.
- Ensured compliance with applicable laws and regulations related to transportation and logistics.
- Coordinated with vendors and customers to ensure smooth delivery processes.
- Delivered items to customers and presented invoices for payments.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Contacted customers prior to delivery to coordinate delivery times.
Laundry Attendant Manager
Dreamline Suites
08.2025 - Current
- Configured wash and dry cycles to optimize cleaning effectiveness and machine performance.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Directed cleaning supply distribution and organized delivery routes to enhance service efficiency.
- Inspected and restocked air B&B properties to ensure guest readiness and satisfaction.
Housekeeper
Premier Cleaning Services Inc
08.2024 - 08.2025
- Adhered to professional house cleaning checklist.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Operated electronic backpack vacuums and floor sweepers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured clean and comfortable environments in commercial buildings through regular vacuuming, window cleaning, and dusting.
- Collaborated with guests to identify room preferences and amenities, enhancing overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Managed guest requests for additional linens and toiletries to enhance comfort.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Conducted thorough bathroom and kitchen cleanings to eliminate germs and reduce infection risk.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Assistant Manager
Papa John's Pizza
02.2023 - 08.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Cultivated repeat business through proactive and personalized customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Set performance goals for employees and guided them with actionable feedback to achieve milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Managed senior-level personnel working in marketing and sales capacities.
- Created detailed plans from existing guidance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Resolved customer issues directly and implemented corrective actions to strengthen relationships and enhance satisfaction.
Education
CMA - Medical Assistant
Fortis College
Montgomery, AL04-2011
Skills
- Traffic safety oversight
- Pedestrian route management
- Crossing point management
- Traffic management
- Safety awareness promotion
- Traffic rule reinforcement
- Roadway safety awareness
- Public interaction
- Community safety collaboration
- Traffic signal awareness
- Pedestrian safety measures
- Work zone safety
- Safety education programs
- Safety risk assessments
- Safety equipment checks
- Emergency response practices
- First aid knowledge
- Basic first aid monitoring
- Hazard recognition techniques
- Visual signal awareness
- Situational awareness training
- Client relationship management
- Dependability in operations
- Efficiency in safety operations
- Policy implementation
- Operations management
- Staff management
- Shift scheduling expertise
- Check-in coordination
- Emergency care techniques
- Child safety awareness
- Patient care tolerance
- Specimen processing techniques
- Multitasking abilities
- Time management skills
- Task prioritization
- Issue resolution
- Human anatomy understanding
- Child development awareness
- Hand signaling methods
- Professionalism in service
- Active listening skills
- Safety coordination strategies
- Incident reporting procedures
- Human anatomy understanding",
Timeline
Crossing Gaurd
Prattville Police Department
09.2025 - Current
Delivery Specialist
Spark, Instacart
09.2025 - Current
Laundry Attendant Manager
Dreamline Suites
08.2025 - Current
Housekeeper
Premier Cleaning Services Inc
08.2024 - 08.2025
Assistant Manager
Papa John's Pizza
02.2023 - 08.2024
CMA - Medical Assistant
Fortis College