William Rowe
Somers Point,NJ
Summary
Proven leader in high-stakes environments, adept at enhancing safety and security protocols at Borgata Casino & Hotel. Excelled in risk management and emergency response, demonstrating vigilance and critical thinking. Fostered team collaboration, significantly improving operational efficiency. Skilled in traffic control and law enforcement collaboration, ensuring public safety and asset protection.
Collimated in a 42 1/2 year career in casino law enforcement. Was assigned coordinating responsibilities for compliance, certifications and reporting to appropriate agencies. OSHA, chemical awareness and responsible for first responder on property to safety accidents and chemical incidents.
Overview
17
17
years of professional experience
Work History
School Crossing Guard
Northfield Police Department
09.2020 - 09.2024
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Assisted special needs students in navigating crosswalks, providing additional support as needed for their safety and mobility requirements.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Protected safety of students by identifying potential conflicts and working collaboratively with community resource networks to diffuse situations.
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
- Used signs, hand signals and flags to control car and foot traffic conditions.
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
- Withstood adverse environmental conditions.
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
- Safely assisted average of Number people per day across busy highway in adverse weather conditions and traffic conditions.
- Proactively communicated with other crossing guards within the vicinity when necessary-sharing relevant information about potential hazards or incidents that may require additional attention.
- Supported accident prevention efforts by promptly reporting any observed unsafe behaviors or incidents to school administration and local authorities.
- Enhanced security measures by promptly identifying unauthorized persons approaching the school grounds and notifying appropriate personnel.
- Contributed to emergency preparedness plans by participating in drills and training sessions related to campus safety protocols.
- Collaborated with school staff and local law enforcement to address specific concerns or safety issues near the school premises.
- Promoted positive relationships with students, parents, and the community through friendly interactions while on duty.
- Increased awareness of pedestrian safety by conducting presentations for students on proper crossing techniques and precautions.
- Assisted children in safely crossing streets, attentively assessing traffic conditions and potential hazards.
- Participated in ongoing training opportunities to stay current on best practices related to student transportation safety guidelines.
- Acted as a positive role model for students by consistently exhibiting responsible, respectful, and safe behavior while on duty.
- Upheld a professional demeanor while consistently wearing required uniform, badge, and safety equipment.
- Reported reckless motorists or anyone creating unsafe situations for students to school management.
- Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
- Monitored traffic flow to identify safe crossing gaps.
- Controlled drivers' speed, movement and routes with hand signals and signs.
- Attended to needs and safety of pedestrians by stopping traffic at crossing locations.
- Educated pedestrians about crossing rules and road safety.
- Escorted pedestrians and young children across streets near school.
- Identified unsafe drivers and documented vehicle information for authorities.
- Worked with superiors to develop optimal traffic routing and control plans for each site.
Casino Security Shift Manager
Borgata Casino & Hotel
04.2007 - 09.2019
- Evaluated new technologies for potential implementation in improving overall security measures within the facility.
- Streamlined shift operations by developing and enforcing clear policies and procedures.
- Successfully resolved conflicts among team members, fostering a positive work environment conducive to productivity.
- Maintained strict confidentiality regarding sensitive information obtained as part of daily responsibilities.
- Led by example, modeling professionalism and adherence to company standards at all times.
- Managed access control systems efficiently, ensuring only authorized individuals gained entry into secured areas.
- Reduced response times to incidents by optimizing officer deployment strategies.
- Assisted in budget development, ensuring adequate resources were allocated to maintain a secure environment while minimizing costs effectively.
- Addressed employee performance issues quickly, providing constructive feedback, coaching, and discipline as needed.
- Developed risk management plans for high-profile events, ensuring the safety of attendees and staff.
- Monitored surveillance equipment proactively, identifying suspicious activity before incidents occurred.
- Improved communication between shifts with comprehensive handover reports and regular meetings.
- Conducted regular audits of security systems to maintain optimal functionality and prevent breaches.
- Promoted a safe working environment by identifying potential hazards and implementing corrective actions.
- Established strong relationships with local law enforcement agencies for improved collaboration during emergency situations.
- Increased team efficiency by regularly reviewing and adjusting staffing levels based on changing needs.
- Trained new hires thoroughly on company policies, procedures, equipment usage, emphasizing the importance of teamwork.
- Provided exceptional customer service by addressing inquiries from clients or visitors promptly and courteously.
- Enhanced overall security by implementing effective training programs for security personnel.
- Ensured accurate incident documentation through thorough review of all reports submitted by officers.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Coordinated protective service operations with other emergency response agencies.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Responded swiftly to security incidents and effectively resolved security issues.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Supervised team of Number security personnel during shift.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Evaluated security systems and procedures to identify areas for improvement.
- Established and maintained close working relationships with local law enforcement officers.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Coordinated with IT personnel regarding security of digital assets and information systems.
- Determined security budgets and identified opportunities to optimize resource utilization.
Education
Farleigh Dickerson
On Line2019
Skills
- Patience and Tolerance
- Pedestrian safety
- Vigilance and Alertness
- Local Area Knowledge
- Route Planning
- Traffic Laws
- Emergency Response
- Traffic Management
- Traffic direction
- Traffic routing
- OSHA Defensive Flagging certified
- Crossing Guard Equipment
- Safety violation identification
- Dependability
- Roadway crossings
- Child Safety
- Reporting procedures
- Unsafe condition remediation
- Traffic Monitoring
- Issue identification and resolution
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Hazard Identification
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team Coordination
- Team building
- Safety Protocols
- Task Prioritization
- Self Motivation
- First Aid Certified
- Interpersonal Skills
- Public Safety
- Crowd Control
- Analytical Thinking
- Goal Setting
- Professionalism
- Incident Reporting
- Interpersonal Communication
- Safety Monitoring
- Time management abilities
- Continuous Improvement
- Adaptability
- Written Communication
- Crisis Management
- Compliance Management
- Equipment Maintenance
- Risk Management
- Professional Demeanor
- Problem-solving aptitude
- Rule Enforcement
- Traffic Control
- Law Enforcement Collaboration
- Coordination
- Analytical Skills
Accomplishments
Certified and maintained CERT, Community Emergency Response team for Atlantic City and surrounding areas.
Continued certifications for AED/CPR
Certifications from Right Corporation , an international cooperation certifying me for chemical awareness, emergence response, cleanup and reporting to local, state, and federal government cleanup.
Affiliations
Cape Atlantic Model RailRoad Club
CERT, Community Emergence Response Team, inactive at this time.
Timeline
School Crossing Guard
Northfield Police Department
09.2020 - 09.2024
Casino Security Shift Manager
Borgata Casino & Hotel
04.2007 - 09.2019
Farleigh Dickerson
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