Lizette Revolorio
Corpus Christi,TX
Summary
Dynamic and dedicated professional with a strong background in customer service and safety management, honed at Walmart. Proven problem-solver with exceptional vigilance and teamwork skills, adept at enhancing customer satisfaction and ensuring pedestrian safety. Proficient in Microsoft Office, committed to maintaining high standards and fostering positive environments.
Overview
14
14
years of professional experience
Work History
School Crossing Guard
All City Management
08.2023 - Current
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Protected safety of students by identifying potential conflicts and working collaboratively with community resource networks to diffuse situations.
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
Housekeeper
Campbells
08.2017 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Customer Service Manager
Walmart
05.2013 - 06.2016
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Cashier
Walmart
03.2012 - 05.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
CMCA - Clinical Medical Assisting
STVT
Corpus Christi, TX05-2026
Diploma - Pharmacy Technician
Southern Careers Institute
TX06-2011
No Degree - Basics
Del Mar College
Corpus Christi, TX06-2010
High School Diploma -
W.B. Ray High School
Corpus Christi, TX06-2009
Skills
- Patience and tolerance
- Pedestrian safety
- Vigilance and alertness
- Route planning
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Teamwork
Timeline
School Crossing Guard
All City Management
08.2023 - Current
Housekeeper
Campbells
08.2017 - Current
Customer Service Manager
Walmart
05.2013 - 06.2016
Cashier
Walmart
03.2012 - 05.2013
CMCA - Clinical Medical Assisting
STVT
Diploma - Pharmacy Technician
Southern Careers Institute
No Degree - Basics
Del Mar College
High School Diploma -
W.B. Ray High School
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