Summary
Overview
Work History
Education
Skills
Timeline
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Christina Demith

Romeoville,IL

Summary

Adept at navigating dynamic environments, I enhanced student safety as a School Crossing Guard with Andy Frain Security Services, showcasing exceptional problem-solving and adaptability. My tenure in retail and security has honed my vigilance and customer service skills, driving sales and ensuring safety with a track record of reducing waste and improving operational efficiencies.

Overview

9
9
years of professional experience

Work History

School Crossing Guard

Andy Frain Security Services
Bolingbrook, IL
08.2021 - 06.2023
  • Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
  • Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
  • Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
  • Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.

Assistant Bakery Manager

Marianos Grocery Store
Shorewood, IL
06.2014 - 06.2021
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Managed inventory levels, ensuring timely ordering of supplies to maintain optimal product availability.
  • Coordinated staff schedules, balancing workloads while maintaining high-quality output and efficiency.
  • Oversaw daily production tasks such as mixing doughs, baking breads and pastries, decorating cakes – ensuring consistency and high quality across all products.
  • Served as a mentor for new hires, sharing expert knowledge of bakery operations and techniques while promoting teamwork and collaboration.
  • Managed order fulfillment process for custom cake orders and catering needs – prioritizing workflow based on deadlines and client expectations.
  • Collaborated with other departments within the store to develop cross-merchandising strategies that drove additional sales revenue.

Sales Associate

Thorntons Gas Station
Shorewood, IL
06.2014 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Diploma - General Studies

Romeoville High School
Romeoville, IL
06.2004

Skills

  • Patience and Tolerance
  • Pedestrian safety
  • Vigilance and Alertness
  • Local Area Knowledge
  • Crossing Guard Equipment
  • Stop sign paddles
  • Dependability
  • Child Safety
  • Reporting procedures
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Hazard Identification
  • Active Listening
  • Adaptability and Flexibility
  • Relationship Building
  • Decision-Making
  • Task Prioritization
  • Stress Tolerance
  • Professionalism

Timeline

School Crossing Guard

Andy Frain Security Services
08.2021 - 06.2023

Assistant Bakery Manager

Marianos Grocery Store
06.2014 - 06.2021

Sales Associate

Thorntons Gas Station
06.2014 - 06.2020

Diploma - General Studies

Romeoville High School
Christina Demith