Christina Demith
Romeoville,IL
Summary
Adept at navigating dynamic environments, I enhanced student safety as a School Crossing Guard with Andy Frain Security Services, showcasing exceptional problem-solving and adaptability. My tenure in retail and security has honed my vigilance and customer service skills, driving sales and ensuring safety with a track record of reducing waste and improving operational efficiencies.
Overview
9
9
years of professional experience
Work History
School Crossing Guard
Andy Frain Security Services
Bolingbrook, IL
08.2021 - 06.2023
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
Assistant Bakery Manager
Marianos Grocery Store
Shorewood, IL
06.2014 - 06.2021
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Managed inventory levels, ensuring timely ordering of supplies to maintain optimal product availability.
- Coordinated staff schedules, balancing workloads while maintaining high-quality output and efficiency.
- Oversaw daily production tasks such as mixing doughs, baking breads and pastries, decorating cakes – ensuring consistency and high quality across all products.
- Served as a mentor for new hires, sharing expert knowledge of bakery operations and techniques while promoting teamwork and collaboration.
- Managed order fulfillment process for custom cake orders and catering needs – prioritizing workflow based on deadlines and client expectations.
- Collaborated with other departments within the store to develop cross-merchandising strategies that drove additional sales revenue.
Sales Associate
Thorntons Gas Station
Shorewood, IL
06.2014 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Diploma - General Studies
Romeoville High School
Romeoville, IL06.2004
Skills
- Patience and Tolerance
- Pedestrian safety
- Vigilance and Alertness
- Local Area Knowledge
- Crossing Guard Equipment
- Stop sign paddles
- Dependability
- Child Safety
- Reporting procedures
- Problem-Solving
- Time Management
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Hazard Identification
- Active Listening
- Adaptability and Flexibility
- Relationship Building
- Decision-Making
- Task Prioritization
- Stress Tolerance
- Professionalism
Timeline
School Crossing Guard
Andy Frain Security Services
08.2021 - 06.2023
Assistant Bakery Manager
Marianos Grocery Store
06.2014 - 06.2021
Sales Associate
Thorntons Gas Station
06.2014 - 06.2020
Diploma - General Studies
Romeoville High School