Anthony Harris
Salt Lake City,UT
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Passport Furniture
Las Vegas, NV
10.2022 - 06.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Delivered packages to customer doorsteps and business offices.
MACHINE/FORKLIFT OPERATOR
Western Group Productions
Las Vegas
01.2022 - 08.2022
- Planned ahead for machine changeovers and efficiently changed from one product item to another
- Followed standard operating procedures, driving production parameters and quality specifications
- Controlled and properly disposed of hazardous and non-hazardous waste
- Adjusted machining operations using hand tools or numerical controls
- Notified shift leader of mechanical, electrical, or material issues, minimizing downtime
- Deployed heavy machinery, enabling manufacture and distribution of goods
- Employed safety standards and personal protective equipment to reduce workplace injuries or hazards.
DELIVERY DRIVER
Amazon Delivery LLC
Las Vegas
08.2021 - 12.2021
- Maintained assigned truck in neat and clean condition, optimizing operations
- Verified items and model numbers to match products on invoice with quantities loaded
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record
- Obeyed traffic laws and followed established traffic and transportation procedures
- Communicated with dispatch to improve route production and identify optimal ways to perform duties
- Utilized relevant map programs and GPS systems to navigate routes
- Obtained customer signatures confirming receipt of high-value products
- Retrieved materials from warehouse or other locations to accurately fill customer orders
- Prepared and made deliveries to customer accounts on assigned routes using company vehicles
- Inspected and reported or repaired damaged cargo.
FREIGHT HANDLER
Walmart Distribution Center
Apple Valley, CA
04.2021 - 08.2021
- Verified shipping labels as orders came in
- Juggled shift duties, prioritizing immediate tasks to streamline operations
- Able to handle and process freight in a safe and correct manner through the facility to the stores
- Able to load, unload order fills, packs, and processes freight in an accurate and timely manner
- Tell management about unsafe working conditions, damaged products, or improper procedures in the facility
- Able to use freight handling equipment in a safe and correct manner
- Able to maintain a clean work environment to ensure safety and compliance
- Able to ensure freight quality and integrity
- Able to perform additional duties as assigned.
REMOTE CUSTOMER SERVICE REP
Vdart INC
Statesville, NC
01.2020 - 02.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Educated customers on special pricing opportunities and company offerings
- Upheld strict quality control policies and procedures during customer interactions
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Provided excellent customer service to restaurant patrons, while entering orders in a timely manner, while maintaining proper sequence
- Able to serve in mine, as well as, other sections when necessary
- Capable of coordinating with the kitchen to make sure that service was on time and the quality of the food was in keeping with company's standards
- Able to perform all delegated tasks as directed by management and make sure that all the company operational guidelines were upheld.
MACHINE OPERATOR/FORKLIFT OPERATOR
Shurtape Technologies
Hickory, NC
05.2016 - 05.2020
- Documented daily production data and submitted accurate time logs to keep management up-to-date
- Able to select and deliver the correct bulk material/components to manufacturing in a timely manner
- Able to troubleshoot equipment problems
- Clean machine to ensure the best result in the product
- Wrapped and loaded rolls of paper onto a truck with forklift to get shipped to the next warehouse to get cut into small rolls
- Set up and operate a manual slitter and/or automatic slitter and associated packing lines
- Operating and troubleshooting the entire high-speed chemical applications line including - service the machine with chemical; packs, boxes, and palletizers of the finished product.
LINE OPERATOR
William T. Burnett & Co.
Statesville, NC
07.2015 - 01.2016
- Kept line material levels within required levels to meet production goals
- Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications, and required production sequences
- Made proactive adjustments to machinery feeds and speeds to optimize performance and deal with malfunctions
- Cleared machine jams to reset malfunctions for the production line
- Perform packaging operations, while operating packaging machinery effectively to avoid any accidents
- Troubleshoot equipment problems in a timely manner to avoid any delays and standby time, while completing packaging orders within the deadlines
- Clean machines and work area at the end of every shift, in addition to ensuring that machines are working properly and safely
- Load bags and cartons on pallets manually as necessary, while modifying packaging and weighing bags to meet customer specifications
- Ensure compliance with operational policies and safety standards and assisting colleagues in their job duties when needed.
SERVER/CSR
Chili's Restaurant
Hickory, NC
07.2010 - 07.2015
- Addressed customers courteously using suitable methods and problem-solving skills
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Responded to telephone inquiries and complaints following standard operating procedures
- Provided account information to customers and explained bill service policies and customer rights
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
SANDWICH MAKER/CASHIER
Substation 2
Hickory, NC
08.2007 - 07.2010
- Prepared food neatly, according to formula, and in a timely manner
- Recorded products in sandwich unit area and restocked items to ensure a sufficient supply throughout the shift, while adhering to proper food handling, safety, and sanitation standards during food preparation, service, and clean up.
DRIVER/UNLOADER/RELOADER
UPS
Hickory, NC
09.2007 - 11.2009
- Unloaded parcels from truck with care to avoid damage
- Handled packages in a safe and meticulous manner while unloading and transporting
- Loaded and unloaded packages from loading dock to trucks
- Adhered to all workplace safety standards and OSHA regulations
- Maneuvered trucks into loading or unloading positions, following signals from the loading crew and checking that the vehicle and loading equipment are properly positioned
- Load packages on conveyor belts and on delivery trucks, in addition to moving and storing materials and products
- Stack materials in accordance with instructions, as well as pack and seal products and materials and assist with unloading trucks
- Manage cycle counting and inventory control procedures
- Demonstrated ability to understand and follow instructions, while able to discern numbers in order to scan packages appropriately
- Exceptional communication skills, physically dexterous with the ability to carry over 50lbs.
Education
HIGH SCHOOL DIPLOMA -
CCCS
Townsend, GA01.2015
Skills
- Scheduling flexibility
- Sales Techniques
- Safe food handling
- Food safety understanding
- Dining customer service
- Price memorization
- Menu memorization
- Table Bussing
- First Aid/CPR
- Emergency Response Team Certified
- Friendly, positive attitude
- Product verification
- Conflict resolution
- Flexible
- Invoice verification
- Materials handling and transport
- Freight labeling
- Able to lift 50 lbs
- Customer Retention Strategies
- Issue and Complaint Resolution
- Customer Account Management
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Positive Attitude
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Problem-Solving
- Safe Driving
- Loading and unloading
- GPS and route planning
- Heavy Lifting
Timeline
Delivery Driver
Passport Furniture
10.2022 - 06.2024
MACHINE/FORKLIFT OPERATOR
Western Group Productions
01.2022 - 08.2022
DELIVERY DRIVER
Amazon Delivery LLC
08.2021 - 12.2021
FREIGHT HANDLER
Walmart Distribution Center
04.2021 - 08.2021
REMOTE CUSTOMER SERVICE REP
Vdart INC
01.2020 - 02.2021
MACHINE OPERATOR/FORKLIFT OPERATOR
Shurtape Technologies
05.2016 - 05.2020
LINE OPERATOR
William T. Burnett & Co.
07.2015 - 01.2016
SERVER/CSR
Chili's Restaurant
07.2010 - 07.2015
DRIVER/UNLOADER/RELOADER
UPS
09.2007 - 11.2009
SANDWICH MAKER/CASHIER
Substation 2
08.2007 - 07.2010
HIGH SCHOOL DIPLOMA -
CCCS