Shawn Rhoads
Holly Ridge,NC
Summary
Dedicated driver with strong skills in vehicle operation, customer service, and safety compliance. Proven ability to navigate efficiently while maintaining high standards and ensuring timely deliveries. also construction and demolition experience.
Overview
29
29
years of professional experience
Work History
Shuttle Driver/Delivery Driver
Classic Dry Cleaners
Carlisle, Pennsylvania
03.2026 - 09.2026
- Operated shuttle vehicles to transport garments between locations.
- Ensured timely delivery of dry cleaning orders to clients.
- Assisted customers with inquiries during pickup and drop-off.
- Maintained cleanliness and organization of shuttle vehicles.
- Inspected vehicles for safety and operational efficiency daily.
- Loaded and unloaded garments carefully to prevent damage.
- Communicated effectively with team members to coordinate schedules.
- Followed safety protocols while driving in various traffic conditions.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
- Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
- Kept shuttle and reception areas clean and organized.
- Completed daily pre-trip inspections of the vehicle, including checking fluid levels and tire pressure.
- Maintained safe driving habits to protect property and the general public on roadways.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Adhered to all safety regulations set forth by the Department of Transportation.
- Observed traffic laws and followed established routes and schedules.
- Notified dispatch of delays due to traffic or other conditions.
- Reported any incidents or irregularities during shift to supervisor or dispatch team.
- Kept updated knowledge of local roads, landmarks, attractions, and routes for accurate navigation purposes.
Laborer
American demolition
Newport, Pennsylvania
01.2024 - 03.2026
- Assisted in site preparation and debris removal tasks.
- Maintained tools and equipment for optimal performance.
- Followed safety protocols to ensure a secure work environment.
- Collaborated with team members on project execution and timelines.
- Cleared hazardous materials from job sites efficiently.
- Conducted inspections of demolition sites for compliance with regulations.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Transported heavy items from one location to another using hand trucks or carts.
- Performed regular checks of equipment for proper operation and safety compliance.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
- Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Inspected finished projects for quality assurance purposes before handing off to customer.
- Assembled scaffolding around construction sites for use by laborers during high-rise building projects.
- Unloaded freight from containers and organized them for storage in designated areas.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Operated equipment with strong focus on safety and ground communication.
- Cleaned or prepared construction sites to eliminate hazards.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Gained independent working skills and guided and mentored less experienced team members.
- Measured, marked or recorded openings or distances to construction layout areas.
- Tended pumps, compressors or generators to provide power or heat or move materials.
Owner
Shawn's hardwood flooring
Newport, Pennsylvania
01.2012 - 12.2023
- Managed daily operations of hardwood flooring installation and refinishing services.
- Trained and supervised a team of skilled flooring specialists for project execution.
- Coordinated customer consultations to determine flooring needs and preferences.
- Implemented quality control measures to ensure high standards in workmanship.
- Developed relationships with suppliers for sourcing premium hardwood materials.
- Oversaw project scheduling to optimize workflow and resource allocation.
- Resolved customer inquiries and concerns to maintain satisfaction and loyalty.
- Maintained safety protocols during installations to protect staff and clients.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Laborer
traditions hardwood
Palmyra, Pennsylvania
09.2003 - 11.2012
- Assisted in site preparation and debris removal tasks.
- Maintained tools and equipment for optimal performance.
Overnight Stocker/frozen foods manager
Weis Markets Inc
Littlestown, Pennsylvania
01.2001 - 01.2003
- Stocked shelves with products to ensure availability for customers.
- Organized backroom inventory for efficient access and retrieval.
- Assisted in unloading deliveries and verifying incoming shipments.
- Maintained cleanliness and safety of work areas throughout the store.
- Collaborated with team members to optimize restocking processes.
- Monitored product expiration dates to ensure freshness and quality.
- Followed company policies for product handling and storage procedures.
- Provided support to customers by answering product-related questions.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Received and stocked merchandise in a timely manner.
- Picked up boxes and related trash from sales floor.
- Checked shelves in the department to determine replenishment needs.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Followed instructions to properly arrange merchandise items.
- Assessed floor displays to restock merchandise.
- Restocked shelves according to planograms set up by management team.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Reset merchandise throughout the assigned section to give shelves and racks professional appeal.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Used proper case cutting techniques to cut and sort stock loads.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Identified and quickly handled spill clean-up.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Reported any suspicious activity or theft immediately to supervisors.
- Responded quickly to emergency situations during night shifts.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Verified accuracy of incoming shipments against purchase orders.
- Worked collaboratively with other team members to achieve departmental goals.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Received and counted stock items, recording data manually or on a computer for inventory purposes.
- Managed daily operations to ensure smooth store functionality and customer satisfaction.
- Oversaw inventory management, including stock levels and product placement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Delivery Associate
Atkins transport
Tallahassee, Florida
01.1998 - 01.2001
- Operated delivery vehicles safely and efficiently across designated routes.
- Loaded and unloaded packages while ensuring proper handling and care.
- Communicated with dispatch to confirm delivery schedules and customer requirements.
- Maintained vehicle cleanliness and performed basic maintenance checks regularly.
- Collaborated with team members to streamline delivery processes and improve efficiency.
- Assisted in training new delivery associates on procedures and safety protocols.
- Followed local traffic laws to ensure safe and timely deliveries at all times.
- Documented delivery logs accurately for record-keeping and accountability purposes.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Maintained cleanliness of vehicle interior and exterior.
- Ensured proper care in the handling of packages to avoid damage during transit.
- Loaded delivery truck with company products according to the daily route plan.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
- Notified customers prior to arrival of goods or services at their locations.
- Answered questions related to product availability or services provided upon request from customers.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Adhered to all safety policies and procedures while operating a commercial vehicle.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Adhered to assigned routes and followed time schedules.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Sorted parcels according to delivery route.
- Maintained adherence to stringent delivery deadlines.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
Education
GED -
Susquenita High School
Duncannon, PA04-1994
Skills
- Vehicle operation
- Route planning
- Customer service
- Safety compliance
- Vehicle maintenance
- Inventory management
- Logistics coordination
- Delivery scheduling
- Time management
- Active listening
- Problem solving
- Team collaboration
- Effective communication
- Attention to detail
- Conflict resolution
- Customer relations skills
- Inclement weather driving
- Delivery management
- Pickup and drop-off scheduling
- Behavior management
- Mapping skills
- Traffic law compliance
- Road safety compliance
- GPS applications
- Adaptable routes
- Traffic laws
- Loading and unloading luggage
- Guest relations
- Valid [state] license
- Scheduling flexibility
- Clean driving record
- Route navigation
- Safe driving
- Fuel efficiency
- Adjusting routes
- Punctuality
- GPS navigation
- Rule enforcement
- Preventive Maintenance
- Scheduling pickups
- Verbal and written communication
- Local traffic laws
- Ability to lift 50 pounds
- Problem-solving
- Effective communication skills
- Excellent Coordination
- Interpersonal skills
- Google maps
- Analytical thinking
- Multitasking capacity
- Accident reports
- Schedule coordination
- Heavy lifting
- Quality assurance
- Adaptability
- Debris removal
- Light carpentry
- Project estimation and bidding
- [State] Driver's license
- Safe vehicle operation
- Job site cleanup
- Jackhammer operation
- Scaffolding safety
- Endurance and stamina
- Basic electrical work
- Insulation application
- Ladder safety
- Scaffolding assembly and disassembly
- Flooring installation
- Truck loading and unloading
- Punctual and reliable
- Safety awareness
- Hand and power tools
- Safety procedures
- Painting
- Vehicle unloading and loading
- Construction
- Team lifting
- Job site safety
- Hand-eye coordination
- Trash collection
- Maintenance and repair
- Stock replenishment
- Product merchandising
- Route optimization
- Quality control
- Organizational skills
- Dependability
- Pallet building
- Efficient movement
- Layout understanding
- Cleaning
- Product assembly
- Barcode scanning
- Foot traffic pattern recognition
- Shipment unloading
- Planogram execution
- Product restocking
- Product rotation
- Endcap maintanence
- Shelf organization
- Cross-training
- Display organization
- Stockroom maintenance
- Merchandise display
- Manual dexterity
- Able to lift [number] lbs
- Hand truck operation
- Moving merchandise
- Cardboard compacting
- Ordering assistance
- Maintaining safety
- Equipment monitoring
- Load sorting
- Product inspection
- Customer relationship management
- Hazard prevention
- Pallet jack operation
- Stock rotation
- Unloading merchandise
- Workplace cleanliness
- Moving boxes
- Deadline adherence
- Organization and categorization
Timeline
Shuttle Driver/Delivery Driver
Classic Dry Cleaners
03.2026 - 09.2026
Laborer
American demolition
01.2024 - 03.2026
Owner
Shawn's hardwood flooring
01.2012 - 12.2023
Laborer
traditions hardwood
09.2003 - 11.2012
Overnight Stocker/frozen foods manager
Weis Markets Inc
01.2001 - 01.2003
Delivery Associate
Atkins transport
01.1998 - 01.2001
GED -
Susquenita High School