Vuhoang Michael Nguyen

• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Maintained clean and neat shuttle for passenger comfort.
• Transported customers to and from Location.
• Recorded accurate trip logs for management review, facilitating effective oversight of daily operations.
• Followed company policies and procedures and maintained compliance with standards.
• Supported team members during peak hours or absences, maintaining consistent service levels across shifts.
• Operated wheelchair lifts as needed, ensuring accessibility for all passengers regardless of physical limitations or disabilities.
• Conducted daily vehicle inspections to identify maintenance needs, ensuring vehicle safety and operational efficiency.
• Enhanced team communication by initiating daily briefing on route changes and passenger feedback.
• Reported any vehicle issues or damages immediately, minimizing downtime and potential safety hazards.
• Delivered passengers to destinations safely and on time.
• Proven ability to learn quickly and adapt to new situations.
• Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
• Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
• Responded quickly to urgent maintenance requests from building occupants or management staff members.
• Checked in and stocked inventory throughout facility.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
• Unloaded food deliveries and stored items in proper locations for easy access.
• Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Monitored food temperature, discarding items not stored correctly.

State Disability Insurance Benefits Due To Foot Injury..

• Safely and efficiently delivered cargo to customers using an enclosed van with a roller bed, ensuring timely and professional service
• Transported exports and expedited shipments for FedEx, adhering to strict deadlines
• Maintained TSA clearance to sign off on exported air cargo
• Loaded, unloaded, and staged cargo at airport terminals, utilizing bi-roller beds, AKEs, and PMCs
• Coordinated delivery and pickup logistics with Kuehne+Nagel to optimize routes and schedules
• Proactively communicated with dispatchers regarding delivery status and potential delays
• Adhered to all safety regulations and procedures, maintaining a safe operating environment
• Conducted daily vehicle inspections and reported any maintenance issues promptly
• Ensured vehicle cleanliness and maintained all necessary documentation for state and federal compliance

• Operated a 26ft enclosed van to pick up cargo from Container Freight Stations (CFS) and airports throughout Southern California
• Provided timely and professional cargo deliveries to customers, ensuring high levels of customer satisfaction
• Managed the handling of international cargo for import and export
• Obtained TSA clearance for export cargo requiring an STA number
• Devanned shipping containers and efficiently organized cargo for transport
• Performed warehouse duties, including stocking, palletizing, and loading/unloading trucks, utilizing pallet jacks and forklifts
• Executed dock-to-dock and Less Than Truckload (LTL) freight operations
• Collaborated with management to address and resolve customer issues and concerns effectively
• Gained experience working at various Container Freight Stations (CFS), including Imperial and St
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• Drove a 26ft stakebed to pick up and deliver cargo to customers, ensuring timely and professional service
• Transported specialty cargo, including pipes of various types and sizes, securing them with straps to ensure safe transport and delivery
• Addressed and resolved issues and concerns with end-users, providing excellent customer service
• Performed Less Than Truckload (LTL) freight operations
• Multitasked and problem-solved to ensure successful pickups and deliveries
• Conducted visual inspections of equipment to ensure safe operation
• Maintained accurate driver and mileage logs
• Completed necessary paperwork, including receipts and bills for payment collection
• Reported delays, accidents, and traffic situations to dispatchers promptly

• Possess over 10 years of experience in flatbed, curtain van flatbed, and dry van operations, including refrigerated vans
• Managed freight brokering and driver dispatch operations, including rate negotiations and freight booking
• Conducted long-haul interstate commerce across the country, including oversized and overweight shipments
• Managed expedited team transport coast-to-coast in under 48 hours
• Operated a variety of trailers, including 53 ft dry vans, 48 ft temperature-controlled vans, 48 ft spread axle flatbeds, 53 ft spread axle curtain side flatbeds, and 53 ft dry vans with roller bottoms for freight shipments directly from cargo aircraft
• Handled bookkeeping and record filing
• Managed an associate driver
• Ensured compliance with FMCSA and DOT regulations
• Ensured on-time deliveries and inspected trucks before and after travel to prevent safety hazards and malfunctions
• Verified load accuracy and reported any issues to clients directly
• Organized efficient delivery and pickup routes to ensure timeliness and professionalism