Anthony Henderson
production
Tuscaloosa,AL
Summary
Accomplished leader with expertise in team supervision and problem-solving, honed at SMP Automotive. Enhanced team productivity by implementing efficient processes and mentoring staff, resulting in improved performance. Skilled in fostering collaboration and attention to detail, driving a 20% increase in customer satisfaction. Proficient in coaching and documentation, ensuring alignment with organizational goals.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
22
22
years of professional experience
Work History
Team Leader \ Supervisor
SMP Automotive
09.2019 - 05.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Team Leader\Trainer\Supervisor
Borgers
03.2003 - 05.2019
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Education
High School Diploma -
Spingarn High School
Washington D.C.Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Coaching and mentoring
- Documentation and reporting
- Performance improvement
- Goal setting
- Overseeing daily activities
Languages
English
Full Professional
Timeline
Team Leader \ Supervisor
SMP Automotive
09.2019 - 05.2025
Team Leader\Trainer\Supervisor
Borgers
03.2003 - 05.2019
High School Diploma -
Spingarn High School
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