Anthony Herbert

• Analyzed customer data to identify trends, preferences, and opportunities for growth.
• Maintained records related to sales for store management.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Adapted sales strategies based on customer interactions and feedback to improve results.
• Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
• Maintained store policies and procedures.

• Managed all operational, educational, administrative, and sales functions for the Nars brand.
• Developed and implemented training programs resulting in increased product knowledge among staff.
• Achieved a consistent year-over-year sales growth through effective team leadership and client engagement.
• Oversaw inventory management and merchandising, ensuring optimal product presentation.
• Established strong relationships with clients, leading to exponential increase to business
• Coordinated promotional events that enhanced brand visibility and customer outreach.

*Excellence In Artistry (EIA) Award, awarded to Top 10 business managers within Nars company. Attributed to top grossing business and top artistry proficiency amongst all regions in North America

• Utilized extensive makeup and skincare knowledge to assist clients in selecting products, focusing on building long-term relationships.
• Trained new team members on product knowledge and customer service best practices.
• Ensured increase in sales during promotional events via effective client engagement.
• Provided personalized makeup application services, enhancing client satisfaction and retention.
• Collaborated with management to implement strategies that improved overall store performance.

• Led a team in the effective merchandising of products in alignment with current promotions.
• Constructed visual displays based on schematics, enhancing the shopping experience for clients.
• Improved operational efficiency by streamlining processes, resulting in reduced wait times for customers.
• Conducted regular training sessions for staff to ensure adherence to brand standards.
• Assisted in increasing store sales through improved team performance and client interactions.

• Provided clients with education on makeup application techniques and skincare knowledge across various brands.
• Developed strong client relationships, leading to increased customer loyalty and sales.
• Demonstrated products effectively, contributing to a consistent increase in sales
• Assisted clients with personalized consultations, ensuring a tailored shopping experience.