Anthony Hernandez
Kenosha,WI
Summary
Accomplished Asset Protection Officer at Meijers Warehouse, adept in CCTV monitoring and conflict resolution, significantly enhanced security protocols. Demonstrated exceptional communication skills and vigilance, fostering a secure environment and minimizing losses. Trained staff in asset protection, collaborated with law enforcement, and excelled in emergency response, showcasing adaptability and a results-driven approach. Diligent Security professional with two years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
2
2
years of professional experience
Work History
Asset Protection Officer
Meijers Warehouse
07.2022 - Current
- Coordinated closely with store management on matters relating to asset protection policies, procedures, and goals.
- Provided excellent customer service while maintaining vigilance for suspicious activity or behavior.
- Effectively managed conflicts between customers or staff, using diplomacy and strong communication skills to deescalate situations and protect company assets.
- Enhanced overall security by conducting regular patrols and monitoring surveillance equipment.
- Trained new hires in company-specific asset protection procedures, fostering a culture of security awareness among staff members.
- Created comprehensive reports detailing incidents and their resolutions, supporting ongoing loss prevention efforts.
- Collaborated with management to develop and enforce loss prevention policies, minimizing company losses.
- Developed positive relationships with local law enforcement agencies, promoting cooperation in investigations and incident response.
- Responded promptly to emergency situations, providing assistance as needed while coordinating with first responders.
- Managed access control systems to prevent unauthorized entry into restricted areas, ensuring a secure facility.
- Wrote reports for internal and external crime, burglary, or theft.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01.2021
Skills
- Access Control Systems
- Communication abilities
- CCTV Monitoring
- Incident Reporting
- Fire Safety Knowledge
- Case report writing
- Teamwork and Collaboration
- Customer Service
- Team Player
- Problem-Solving
- Honest and Dependable
- Attention to Detail
- Patrolling
- Decision-Making
- De-Escalation Techniques
- Adaptability
- Reliability
- Self Motivation
- First Aid Certified
- CPR Certified
- Employee and Visitor Screening
Timeline
Asset Protection Officer
Meijers Warehouse
07.2022 - Current
High School Diploma -
Penn Foster Career School