Anthony Hidalgo
Boynton Beach,FL
Summary
Dynamic Transaction Manager at LendingOne with a proven track record of closing over $400 million in loans. Bilingual in English and Spanish, I excel in transaction management and training, leveraging strong communication skills to enhance team performance and drive successful outcomes in commercial real estate financing.
Overview
15
15
years of professional experience
Work History
Transaction Manager, Institutional Group
LendingOne
Boca Raton, FL
12.2024 - Current
- Closed over $400 million of loans in 2025.
- Managed transactions ranging from $20 million to $130 million, ensuring alignment with investor objectives.
- Serve as primary contact for institutional real estate investors seeking financing.
- Coordinate efforts among borrowers, title, counsel, underwriting, appraisers, and capital partners to secure timely financing.
- Facilitate weekly meetings with stakeholders, maintaining an updated checklist for transaction transparency.
- Processed over 1,100 properties within build-to-rent communities and scattered sites, enhancing portfolio diversification.
- Ordered third-party reports, including zoning and environmental assessments, to support loan evaluations. for commercial loans, including zoning, environmental, and property condition assessments.
Production Manager
LendingOne
Boca Raton, FL
11.2023 - 12.2024
- Managed a team of 7-10 project coordinators
- Monitored team performance against key performance indicators, providing guidance to achieve targets
- Completed daily reassignment of loans based on each project coordinator's capacity
- Performed weekly one on ones with each team member to keep up with their performance
- Evaluated team training needs and delivered necessary training sessions.
- Reviewed loan pipeline of 350 loans, addressing incomplete queues and tasks to maintain workflow
- Responded to scenario questions to assist team members in decision-making and exceptions from team members
- Identified and recommended process improvements, including potential technology changes to enhance efficiency
- Conducted interviews for potential new team members to assess their qualifications and fit for the role. and make hiring recommendations
- Managed new hire onboarding
- Assisted other operation departments (underwriting and valuations) on process improvement
- Collaborated with all department managers in order to best improve communication and process amongst our teams
- Provided a workshop, for all company new hires, on LendingOne's proprietary CRM
Operations Training Manager
LendingOne
Boca Raton, FL
01.2023 - 11.2023
- Facilitated onboarding and training for new operations hires, enhancing their integration as Project Coordinators, Underwriters, and Appraisal Coordinators.
- Evaluated the training needs of the operations team, working closely with the corporate trainer to ensure consistency in company-wide practices.
- Created the onboarding training paths for each operations department.
- Supported operations team with formal and informal training needs, ensuring alignment with company standards and practices.
- Created process maps and help guides for the operations department.
- Maintained understanding of business initiatives to inform and implement operational changes, collaborating with managers and leaders.
Project Coordinator Manager
LendingOne
Boca Raton, FL
09.2021 - 01.2023
- Executed tasks comparable to the responsibilities of a Production Manager.
Senior Project Coordinator
LendingOne
Boca Raton, FL
04.2021 - 09.2021
- Closed a company record of 56 loans in a month
- Worked on larger and more complex loans
- Trained newly hired project coordinators to ensure effective onboarding
- Provided support to project coordinators to facilitate project execution
- Fulfilled duties comparable to those listed previously
Project Coordinator
LendingOne
Boca Raton, FL
08.2019 - 04.2021
- Worked as the main point of contact for prospective real estate investors looking for a loan
- Collected required documentation from various sources to facilitate the loan process. from multiple sources in order to ensure a smooth transition from the time a loan application is submitted to the time the loan would officially close
- Acted as a liaison between multiple parties, both internal, such as sales and underwriters, and external such as clients and third party agencies
- Provide timely and frequent status updates of progress of the loan application to clients and all parties involved in the loan transaction
- Confirm the closing date and time with the client, title company and internal legal department
- Approve the HUD statement prior to closing
- Conduct preliminary due diligence on the application including reviewing the client's credit and background reports
- Maintained a pipeline of roughly 40 loans at a time
Associate Technical Account Manager
Yardi Systems
Melville, NY
02.2018 - 04.2019
- Managed a portfolio of up to 35 clients simultaneously, ensuring their needs were met efficiently.
- Coordinated large-scale implementations with multiple account managers across various modules, ensuring seamless integration and client satisfaction
- Demonstrated Voyager modules including 'Residential', 'Condominium', 'Legal', and 'Budget and Forecasting' to clients, enhancing their understanding and usage of the software
- Provided day to day customer support through both email and phone
- Worked with property managers on correcting resident ledgers
- Worked with property managers on creating their chart of accounts
- Assisted residential and condominium property management companies in successfully implementing Voyager 7s, streamlining their property management processes
Account Manager
GFI Group- Fenics Software
New York, NY
10.2013 - 02.2018
- Provided training on FENICS Professional (Foreign Exchange Software) for both Banks and Hedge Fund clients
- Clarified core product solution alignment with customer needs
- Cultivated relationships with existing clients to improve satisfaction and retention
- Scheduled and performed product upgrades with clients
- Managed potential clients during their trial period
- Understood client workflow and infrastructure
- Periodically visited clients and prospects in Latin America
- Established company's first clients in Colombia and Mexico, contributing to market expansion
Product Support
GFI Group- Fenics Software
New York, NY
02.2011 - 10.2013
- Resolved support issues promptly and professionally via telephone and email, enhancing client satisfaction
- Created customized solutions to solve unique problems for clients
- Documented all client communication in Salesforce to ensure comprehensive support history and improve service continuity
- Reported software bugs and customer request in Jira (An issue and project tracking software)
- Acquired in-depth knowledge of foreign exchange markets and valuation and lifecycle of foreign exchange derivatives to effectively assist clients
Education
Bachelors of Business Administration - Finance and Investments
Baruch College
New York, NY01.2010
Community Association Manager License - Boynton Beach, FL
Community Associations Academy
Boynton Beach, FL01.2019
Property Management Certificate - New York, NY
New York Real Estate Institute
New York, NY01.2010
Skills
- Fluent in English and Spanish
- Transaction management
- Commercial real estate
- Strong training skills
- Excellent communication
- Proficient in Microsoft Office
- Proficient with Google Suite
- Strong presentation skills
Timeline
Transaction Manager, Institutional Group
LendingOne
12.2024 - Current
Production Manager
LendingOne
11.2023 - 12.2024
Operations Training Manager
LendingOne
01.2023 - 11.2023
Project Coordinator Manager
LendingOne
09.2021 - 01.2023
Senior Project Coordinator
LendingOne
04.2021 - 09.2021
Project Coordinator
LendingOne
08.2019 - 04.2021
Associate Technical Account Manager
Yardi Systems
02.2018 - 04.2019
Account Manager
GFI Group- Fenics Software
10.2013 - 02.2018
Product Support
GFI Group- Fenics Software
02.2011 - 10.2013
Bachelors of Business Administration - Finance and Investments
Baruch College
Community Association Manager License - Boynton Beach, FL
Community Associations Academy
Property Management Certificate - New York, NY
New York Real Estate Institute