Anthony Hines
Richmond,United States
Summary
Driven college student pursuing a career in dentistry, seeking entry-level roles to gain hands-on experience. Skilled in customer service and adept at interpersonal communication, I am eager to contribute to patient care while learning and growing in the dental field.
Overview
3
3
years of professional experience
Work History
Warranty Coordinator (Internship)
Taylor Morrison Inc
Houston , TX
2023.07 - 2024.12
- Coordinated warranty claims between customers and vendors to ensure timely resolution of issues.
- Investigated warranty discrepancies with manufacturers or suppliers for replacement or repair of defective products.
- Audited warranty claims for accuracy prior to submission to manufacturers or suppliers.
- Performed data entry into company database system for tracking purposes.
- Prepared invoices, credit notes, and other documents as needed for processing warranties.
Plumbing Sales Associate Coach
Home Depot
Katy , TX
2022.09 - 2023.06
- Provided product information to customers, answered questions, and made product recommendations.
- Assisted customers in selecting plumbing fixtures and parts that met their needs.
- Inspected merchandise for defects prior to sale.
- Helped coworkers understand the products on a deeper level.
- Assisted coworkers when helping customers with difficult and complex questions.
- Assisted in training new employees on proper use of tools and equipment used in the store.
Plumbing Sales Associate
Home Depot
Katy , TX
2021.11 - 2022.08
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment.
- Helped customers find specific products,and answer questions.
Education
Associate of Science - Biochemistry
Wharton County Junior College
Sugar Land, TXSkills
- Policy Knowledge
- Complaint Handling
- Deadline Management
- Warranty Processing
Timeline
Warranty Coordinator (Internship)
Taylor Morrison Inc
2023.07 - 2024.12
Plumbing Sales Associate Coach
Home Depot
2022.09 - 2023.06
Plumbing Sales Associate
Home Depot
2021.11 - 2022.08
Associate of Science - Biochemistry
Wharton County Junior College
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