Anthony Holt
Lake Stevens,WA
Summary
Competent Installation Technician awarded for exceptional customer satisfaction. Over 8 years of experience installing, maintaining and repairing windows and door products in accordance with company rules and regulations. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Installation and Service Technician
Renewal By Andersen Window Replacement
09.2018 - 02.2023
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Followed all company guidelines regarding safety procedures when out in field.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Collected customer signatures once installations and repairs were finished to complete fence process.
- Completed extensive job report for each service call.
- Educated and trained new hires on company processes, eliminating process gaps.
- Explained Warranty to customers
TNC Construction
Travis Hill
10.2017 - 09.2018
- Maintained excellent attendance record, consistently arriving to work on time.
- Building foundation, framing, and houses using carpentry skills.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Window Installer and Glazer
Steklo Holdings LLC (Glass Doctor)
04.2014 - 04.2017
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Repaired plasterwork or wallboard around existing window frames or replaced unsalvagable frames.
- Adjusted window frames and provided exact fit of new window panes.
- Used software to input measurements and product details to provide customers with cost estimates.
- Drove to customers houses in company vehicle to deliver and install windows
- Glazed windows, unloaded, and loaded window at glass warehouse
- Communicated frequently with product vendors and installation colleagues to determine best product pricing and item availability.
- Installed various window types in both residential and commercial buildings.
- Provided customers with excellent customer service by phone and in person when conducting consultations, answering questions and installing windows.
- Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
Glazer
Burlington Glass Inc
08.2008 - 07.2011
- Fabricated and installed required hardware and moldings for glass installations.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Affixed glass doors to frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Measured areas in need of glass installations and identified best product solution for each specific job.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
Education
High School Diploma -
Concrete High School
Concrete, WA06.2006
Skills
- Equipment Demonstration
- Project Requirements
- Installing Equipment
- Checking Measurements
- Installation Adjustments
- Parts Replacement
- Power Saws
- Customer Service
- OSHA Regulations
- Construction Processes
- Hand and Power Tools
- Building Materials
Timeline
Installation and Service Technician
Renewal By Andersen Window Replacement
09.2018 - 02.2023
TNC Construction
Travis Hill
10.2017 - 09.2018
Window Installer and Glazer
Steklo Holdings LLC (Glass Doctor)
04.2014 - 04.2017
Glazer
Burlington Glass Inc
08.2008 - 07.2011
High School Diploma -
Concrete High School
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