Anthony Ippolito
Portage,IN
Summary
Dynamic Sales Leader with expertise in developing and executing sales strategies to drive revenue growth. Proficient in team coaching and fostering collaboration to achieve high-performance outcomes. Strong communicator with problem-solving skills essential for adapting to evolving market conditions. Committed to delivering exceptional customer experiences while cultivating a results-oriented culture.
Overview
12
12
years of professional experience
Work History
Sales Supervisor
Trugreen
01.2023 - Current
- Supervised sales team to achieve monthly targets and improve overall performance.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Mentored junior sales staff, fostering professional growth and enhancing overall team capabilities.
- Established key performance indicators (KPIs) to measure team success and drive accountability in sales processes.
- Managed a team of inside sales representatives, ensuring consistent achievement of sales goals.
- Conducted regular performance reviews, providing constructive feedback to improve individual and team outcomes.
- Trained new inside sales representatives, providing guidance on best practices and company policies.
- Organized and led staff meetings to share progress, establish goals, and provide additional resources to keep team members on target.
Correctional Officer
Indiana Department of Corrections
06.2020 - 01.2023
- Monitor assigned areas at various intervals for the security of offenders, count of offenders, and security of buildings and grounds.
- Follow and ensure compliance with established security procedures.
- Manage offenders in various work details including general clean-up of institutional grounds and buildings.
- Escort offenders to and from various locations across the facility like for food, medicines, work assignment, and recreation.
- Conducted routine and emergency head counts.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Conducted searches of offenders and property.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Operation Manager
Allied Universal
06.2014 - 06.2020
- Regulate the disciplinary actions taken and counseling of Security Professionals.
- Conduct audits of Security Professionals Tours and Daily Activity Logs (CyCop).
- Conducts training for new Security Professionals.
- Oversees the deployment of the Security Professional.
- Investigated incidents and wrote reports.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Manage day-to-day operations while supervising a team of up to 220 Officers.
- Conducts interviews and hiring
- Knowledge of the Security operations of the security command center.
- Led security operations, ensuring compliance with industry standards and regulations.
- Developed and implemented security protocols to enhance incident response efficiency.
- Trained staff on security procedures, fostering a culture of safety and awareness.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Education
High School -
Carl Schurz High School
Chicago, ILSkills
- Excellent time-management skills
- Ability to communicate effectively at all levels
- Customer service
- Objection handling
- Staff training
- Team building
- Sales presentations
- Management support
- Sales training
- Sales team assistance
- Goals and performance
- Sales coaching
- Sales reporting
- Sales expertise
Timeline
Sales Supervisor
Trugreen
01.2023 - Current
Correctional Officer
Indiana Department of Corrections
06.2020 - 01.2023
Operation Manager
Allied Universal
06.2014 - 06.2020
High School -
Carl Schurz High School