Anthony Jacobs
Laurel,MD
Summary
Proven Maintenance Technician with a track record of enhancing equipment functionality and workplace safety at Morgan Properties. Skilled in preventive maintenance and problem-solving, effectively reducing downtime by 30%. Demonstrates strong organizational ability and a service-oriented mindset, ensuring high standards of maintenance and compliance.
Overview
13
13
years of professional experience
Work History
Maintenance Technician
Morgan Properties
Laurel, MD
06.2018 - 09.2020
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Streamlined inventory management for spare parts, ensuring critical components were always available.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Enhanced safety standards by leading weekly safety training sessions for maintenance team.
- Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
Train Operator
WMATA
Washington, DC
01.2012 - 05.2017
- Coordinated closely with dispatchers to stay updated on track conditions, delays, or changes in schedules.
- Provided exceptional customer service, addressing passenger inquiries in a timely and professional manner.
- Improved fuel efficiency by monitoring train performance data and adjusting driving techniques accordingly.
- Collaborated with conductors and other crew members to maintain a safe and efficient work environment for all staff.
- Operated trains within established speed limits, maintaining a safe environment for both passengers and employees while minimizing delays.
- Implemented safety recommendations from regulatory agencies, ensuring compliance with all relevant guidelines and reducing risk of incidents.
- Reduced travel time through efficient route planning and schedule adherence, improving overall customer satisfaction.
- Enhanced passenger safety by conducting thorough pre-trip inspections and adhering to strict operating procedures.
- Maintained punctual train operations by quickly identifying and resolving minor technical issues before they escalated.
- Prevented accidents through vigilant observation of track conditions and proactively communicating potential hazards to control center personnel.
- Efficiently managed onboard announcements, keeping passengers well-informed about upcoming stops, delays, or schedule changes.
- Adapted to varying weather conditions by adjusting train operation strategies as needed, prioritizing passenger safety and comfort at all times.
- Assisted in the successful completion of annual inspections, demonstrating thorough understanding of train equipment and operational procedures.
- Ensured smooth train operation, performing regular maintenance checks according to established guidelines.
- Maintained accurate records of daily activities such as miles driven, fuel consumption, and any mechanical issues encountered during shifts.
- Supported training initiatives for new hires, providing real-world experience as an experienced mentor in the field of train operations.
- Conducted post-trip inspections after each run, identifying any necessary repairs or maintenance required for optimal train performance moving forward.
- Participated in company-sponsored training programs to expand knowledge of industry best practices and remain current on regulatory requirements.
- Assisted passengers with special needs, ensuring their comfort and accessibility during travel on the trains.
- Managed emergencies effectively by calmly executing appropriate safety protocols during critical situations.
- Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.
- Moved controls such as throttles and air brakes to drive electric, diesel-electric, steam or gas-turbine-electric locomotives.
- Climbed on and off train cars to set or release hand brakes, couple and uncouple air hoses between rail cars and remove and replace broken knuckles.
- Interpreted and relayed hand and lantern signals affecting movement of train and controlled speed and clearance distance of cars.
- Conferred with conductors and traffic control center personnel via radio phones to issue and receive information concerning stops, delays and oncoming trains.
- Observed tracks to detect obstructions such as [Type] and [Type] obstructions.
- Operated automated systems to propel trains, add or remove cars and switch cars around to unload freight.
- Monitored train-loading procedures to load and unload freight without damage.
- Communicated with dispatchers and other personnel to coordinate switching operations.
- Inspected tracks to identify faults such as broken rails or malfunctioning switches.
- Followed current orders to smoothly couple, uncouple and switch rail cars.
- Rode on moving cars by holding onto grab irons and standing on ladder steps.
- Coordinated effective movement of train cars and engines with hand signals, two-way radios and telephones.
- Reported arrival and departure times, train delays and time on duty.
Bus Operator
WMATA
Washington, DC
03.2008 - 01.2012
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Maintained full understanding of local roads and traffic patterns.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
- Worked different route every day based on changing passenger locations and destinations.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Transported customers to and from [Location].
- Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Retained bus system, route and stop knowledge for informative customer advice.
- Conducted pre-trip inspections of bus for safe operation.
- Received excellent customer reviews for friendly, punctual transport services.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Inspected bus for any mechanical issues before departure.
- Followed all relevant schedules for routes and arrivals.
- Assisted passengers with inquiries and requests during trips.
- Developed and maintained positive relationships with passengers and other drivers.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Operated large vehicles in difficult urban and rural conditions.
- Diffused potential passenger disputes with fairness and professionalism.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Aided passengers with disabilities or special needs.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Updated and maintained accurate trip logs and records.
- Inventoried bus emergency and first aid supplies and equipment.
Education
MMGA Certified - Maintenance And Engineering
Connor Institue
Owings Mills, MD05.2018
TRAIN OPERATOR CERTIFICATION - TRAIN OPERATOR
WMATA RAIL CLASS TRAINING
Landover, MD01.2012
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical Troubleshooting
- Mechanical Repair
- Parts Replacement
- Equipment Installation
- Equipment Repair
- Tool management
- Hand Tools Expertise
- Plumbing
- Lockout and tagout procedures
- Power Tools Proficiency
- Drywall Repair
- Painting
- Plumbing Repairs
- Apartment Maintenance
- Groundskeeping
- Drywalling
- OSHA
- Industrial Equipment
- HVAC Systems
- Hydraulic systems
- Blueprint and schematic understanding
- Organizational ability
- Electrical Panels
- Door hardware
- System installations
- Mechanical expertise
- Service-oriented mindset
- Maintenance Scheduling
- Machine lubrication
- Lighting Systems
- Supply Management
- Mechanical Aptitude
- Documentation
- Residential construction
- Air Compressors
- Project Management
- Control Circuits
- Facility Management
- Ventilation Systems
- Battery Maintenance
- Refrigeration Systems
- Codes Compliance
- Boiler Maintenance
- Air Filtration
- Gas detection
- Fire alarm systems
- Roofing
- Water treatment
- Air Balancing
- Willing to Learn
- Hand and Power Tool Operation
- Hand and power tool use
- Equipment Troubleshooting
- Critical Thinking
- Clear Communication
- Wiring Installation and Repair
- Problem Detection and Resolution
- General Plumbing
- Safety Protocols
- Decision-Making
- Safety Procedures
- Equipment Assembly
- Maintenance recordkeeping
- Electrical Component Replacement
- Team Supervision
- Heavy Lifting
- Supply and Parts Ordering
- Visual Inspection
- Lighting fixture maintenance
- Cleaning and sanitizing
- Facilities Painting and Repair
- Safety Monitoring and Compliance
- Repair Work Planning
- Equipment Dismantling
- Light Carpentry
- Pressure Washing
- Safety Management
Timeline
Maintenance Technician
Morgan Properties
06.2018 - 09.2020
Train Operator
WMATA
01.2012 - 05.2017
Bus Operator
WMATA
03.2008 - 01.2012
MMGA Certified - Maintenance And Engineering
Connor Institue
TRAIN OPERATOR CERTIFICATION - TRAIN OPERATOR
WMATA RAIL CLASS TRAINING