Anthony James
Brooklyn,N.Y.
Summary
Knowledgeable, articulate communicator with years of experience in customer service. Seeking new job opportunities and challenges that will allow some one to flourish professionally. Also gained a lot of experience physically.
Overview
5
5
years of professional experience
Work History
Ride Operator
Maintenance
05.2022 - 03.2023
- Operating rides in an efficient and safe manner
- Organize the park prior and after customer appearances
- Maintaining and keeping rides running smoothly
- Daily routine checks
Merchandise Packer
Uncommon Good’s
08.2021 - 01.2022
- Moving heavy machinery to transport overweight items from one place to another
- Organize individual items to prepare for shipment
- Properly label and identify items that have been damaged
- Following all COVID-19 safety precautions by sanitizing work items
Maintenance / Host
Hms Host
08.2019 - 09.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Cashier/Sales Representative
Sketchers
04.2018 - 07.2020
- Organized products on display
- Assisted customers with professionally and respectfully with questions about merchandise
- Handled currency in several forms with precaution
- Cleaned the establishments bathroom for the safety of staff and customers
Education
High School Diploma -
Academy of Urban Planning
Brooklyn, N.Y.Skills
- Detail oriented
- Adaptable and eager to learn
- Punctual
- Great team player
- Efficient
- Rapid learner
References
References provided upon request
Timeline
Ride Operator
Maintenance
05.2022 - 03.2023
Merchandise Packer
Uncommon Good’s
08.2021 - 01.2022
Maintenance / Host
Hms Host
08.2019 - 09.2020
Cashier/Sales Representative
Sketchers
04.2018 - 07.2020
High School Diploma -
Academy of Urban Planning
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