ANTHONY JOHNSON
Mankato,USA
Summary
I am a hardworking professional with extensive background making valuable contributions in any setting. Detail-oriented professional delivering effective records maintenance and shipping coordination strategies. I am also a seasoned Supply Specialist with background in coordinating and managing inventory, logistics, and procurement processes. Proven strengths include efficiency in record keeping, proficiency in supply chain management, I have the ability to maintain strong supplier relationships. I have successfully implemented cost-saving strategies and improved organizational effectiveness in previous roles. A Systematic Shipping Clerk who accurately checks documents, resolves concerns, and moves material. I am excellent at multitasking, relationship-building and prioritizing skills. I am adaptable, professional with quick-learning ability and a talent for adjusting to new environments. I am skilled in rapidly acquiring new knowledge and applying it effectively. I am driven by a passion for continuous learning and successfully navigating change.i am reliable and professional with a background in customer-facing rolesas well as excelling in highly productive environments where task efficiency is paramount. I am skilled in accurate cash handling, inventory management, and customer service...ensuring smooth and efficient transaction processes. I Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. I am committed to contributing positively to team dynamics through effective collaboration and support. I am also a dependable team member trained in register operations and customer service. I like to think I contribute to smooth front-end operations and go beyond requirements to handle company and customer needs. I also like to think I am a reliable, team-oriented and efficient at completing any assignments given. To close...I am a dedicated self starting employee/Manager with strengths in customer service, sales and promotion strategies with above average intelligence. Who successfully teaches and can train junior employees how to maximize performance.
Overview
34
34
years of professional experience
Work History
Cashier/Stocker
BL Worldwide
Mankato, Minnesota
08.2023 - 02.2025
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Collected payments and provided accurate change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer inquiries regarding store policies and procedures.
- Offered customers carry-out service at completion of transaction.
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Processed sales transactions to prevent long customer wait times.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted and balanced cashier drawers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Performed other duties as assigned by management.
Popcorn Popper
Angie's
North Mankato, Minnesota
10.2022 - 08.2023
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Mixer/Baker
Rich's USA
Eagan, Minnesota
09.2019 - 10.2022
- Identified machinery issues to report to professionals for immediate resolution.
- Inspected, made repairs and cleaned all equipment after each shift to increase longevity and cut equipment costs.
- Adhered to packaging instructions such as meeting weight, label requirement and formula integrity targets.
- Controlled start-up and operating schedule for equipment.
- Sifted products through screens and bagged finished materials for transportation to next workstation.
- Cleared jammed materials from equipment to restore functionality.
- Measured ingredients for use in production processes.
- Cleaned, sanitized and maintained mixing equipment.
- Completed batch production documentation for submission to supervisor.
- Maintained work areas by removing trash and debris and sweeping up and materials.
- Received items and orders and checked items for quality and accuracy against documentation.
- Completed changeovers and wash downs of equipment, changed screens and assembled socks with no unnecessary delays.
- Closely monitored equipment functionality and kept detailed records of issues to improve equipment longevity.
- Used approved cleansers and solvents to clean and sanitize equipment after use.
- Maintained thorough and accurate production records to achieve or exceed regulatory and internal standards.
- Completed manual and machine-assisted filling and packaging of orders.
- Closely monitored equipment functionality and kept detailed records of issues.
- Collected and tested product samples at different phases of production stage to achieve desired viscosity.
- Completed quality checks to keep equipment running at maximum efficiency.
- Adhered to strict safety and QA standards.
- Operated mixer safely, adhering to manufacturer instructions and safety recommendations to avoid workplace accidents.
- Weighed materials and ingredients with accuracy.
- Organized and maintained sanitary standards.
Cashier
Big Box Liquor
Eagan, Minnesota
08.2019 - 10.2020
- Scanned items and checked pricing on cash register for accuracy.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered phone calls to assist customers with questions and orders.
- Adhered to social distancing protocols and wore mask or face shield.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Stocked shelves with merchandise when needed.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
- Performed other duties as assigned by management.
Assistant Manager
Loiselle Liquor
Duluth, Minnesota
05.2017 - 08.2019
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assigned work and monitored performance of project personnel.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved conflicts between team members in an effective manner.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Machine Operator
WisPac
North Mankato, MN
04.2012 - 05.2017
- Gave Breaks, operate all machinery in the plant, clean 8 miles of track, forklift driver, Filler operator
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Responded to and initiated proper corrections to process alarms.
- Adjusted machine settings according to production requirements.
- Load raw materials into machines according to specified measurements.
- Adjust machine settings to complete tasks accurately.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Inspect finished workpieces to ensure conformance with specifications.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Keep detailed reports of maintenance activities performed on machinery.
- Verified production orders prior to starting set-up.
- Record production information such as quantities produced and materials used on daily logs.
- Collaborate with other departments when necessary for successful completion of projects.
- Monitored and observed production line to watch for pile-ups and jams.
- Unload finished products from machines onto conveyors or other transport systems.
- Set up and operate machine tools to produce precision parts and instruments.
- Observe machine operations to detect any problems or defects in the finished product.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Prepared machine for production processes by equipping with required tools and parts.
Assist Manager/Manager
BuyFun
North Mankato, MN
01.2009 - 04.2012
- Receiving inventory, auditing inventory, putting away inventory, scheduling employees, day to day warehouse tasks, managed 150 to 190 employees!
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Recruited and hired qualified candidates to fill open positions.
- Provided leadership during times of organizational change or crisis situations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Monitored staff performance and addressed issues.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Delegated work to staff, setting priorities and goals.
- Trained employees on additional job positions to maintain coverage of roles.
Vault Keeper/inventory Specialist
Logic PD
Eden Prairie, MN
02.2005 - 01.2009
- Set up Konbon system, ran Chip vault, Inventory control, Bank audits
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Provided support during internal audits related to material management processes.
- Entered information into system to update status reports.
- Organized regular cycle counts to identify any potential issues early on.
- Created reports on inventory activity, shortages, overages.
Loan Originator
Northland Mortgage
Edina, MN
02.2001 - 02.2005
- Purchases, Re-Fi, Debit Consolidation, Credit Repair, Underwriting
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Verified accuracy of all data entered into the computer system for each loan file.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Monitored progress of loans in processing stage until they are closed successfully.
- Analyzed customer's income and debt levels to determine maximum affordability for a mortgage product.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Filed and maintained loan records.
- Provided guidance on loan qualification criteria to potential borrowers.
- Improved loan applications and documentation by informing applicant of additional requirements.
- Reviewed appraisals for accuracy prior to submitting them along with other documentation required for closing a loan.
- Attended seminars and training sessions related to new mortgage products or changes in regulations.
- Assessed assets, income and debts to determine client financial standing and liability risk.
- Recommended loan approvals and denials based on customer loan application reviews.
- Conducted regular follow-up calls with clients throughout the mortgage process to ensure timely completion of documents or steps needed for approval or closing.
- Reviewed loan agreements to confirm completeness and accuracy.
- Managed pipeline for originated loans through closing and complete required management reports.
- Answered questions and advised customers regarding loans and transactions.
- Prepared and typed loan applications, closing documents or legal documents using computers.
- Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
- Worked with third-party vendors to address and clear loan closing requirements.
- Submitted weekly updates to management detailing number of loans processed during that period.
- Negotiated loan terms and conditions with customers.
- Assembled and compiled title abstracts, insurance forms, loan documents, and tax receipts.
- Built referral business by meeting with local financial planning, home builders and real estate professionals.
- Responded promptly to customer inquiries regarding their loan status or any additional information needed by the lender.
- Prepared and delivered loan documents to title and escrow teams.
- Checked applicant credit, personal references and employment histories.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Guided clients through loan application initiation and filing.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Organized paperwork for submission to underwriting department for review prior to finalizing loans.
Telemarketer
Northland Mortgage
Edina, MN
06.1999 - 02.2001
- Made calls to help people refinance upside down mortgages
Assist Manager
Burger King
Minneapolis, MN
11.1997 - 06.1999
- Set schedule, counted down money Drawers, Inventory control, Bank Deposits, Coordinated Clean up, Supervised Closing Procedures
- Directed recruitment, hiring, and training of new staff members.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Enhanced team morale and retention through recognition programs and career development opportunities.
Laborer/Machine Operator Technician
Associated Rebar
Salinas, California
04.1995 - 10.1997
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Measured, marked or recorded openings or distances to construction layout areas.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Inspected finished projects for quality assurance purposes before handing off to customer.
- Transported heavy items from one location to another using hand trucks or carts.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Operated and maintained a variety of equipment including hand and power tools.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Assisted with diverse construction challenges to help team and customer.
- Lubricated, cleaned or repaired machinery or equipment.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Stacked and arranged products on pallets according to size and weight requirements.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Operated equipment with strong focus on safety and ground communication.
- Unloaded freight from containers and organized them for storage in designated areas.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Completed variety of physical labor tasks.
Supply Specialist/ Armour
California National Guard
Salinas, CA
07.1991 - 07.1997
- Maintain Weapons Vault, Keeping Service Records, issue Troop Gear, Maintain inventory, order supplies
- Assessed and evaluated inventory requirements to ensure operational efficiency.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Provided training and guidance to junior team members on best practices related to supply management processes.
- Investigated discrepancies between physical count results and system-generated reports.
- Improved operations by conducting critical analysis and generating recommendations to resolve issues.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Compared and verified identifying information of outgoing shipments.
- Organized, analyzed and tracked supply data in order to identify trends, potential problems and solutions.
- Provided onboarding and guidance for new personnel in areas such as government accounting, acquisition and lifecycle management.
- Reviewed and updated inventory reorder points accordingly.
- Kept meticulous records of high-priority units and material readiness of equipment.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Traced missing material and shipments through vendor and customer communications.
Assistant Manager
Chevron oil company
Salinas, California
12.1991 - 04.1995
- Collaborated with management on developing strategic plans for achieving business goals.
- Analyzed business performance data and forecasted business results for upper management.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
Associate Degree - Accounting/Business Management
Heald Business College
CA, USA06-1994
High School Diploma - Gen Ed
North Salinas High
Monterey, CA06.1989
Associate Degree - Engineering, Math
Hennepin Tech
MN, USASkills
- Inventory Control
- Warehouse Management
- Mechanical Equipment Operation
- Training
- Storage management
- Certified Train the Trainer
- Returns processing
- Drawer balancing
- Credit card processing
- Written and verbal communication
- Transaction handling
- Reliability and punctuality
- Complaint resolution
- Order verification
- Conflict resolution
- Regulatory compliance
- Stock control
- Transportation management
- Logistics operations
- Preventive Maintenance
- Supply chain distribution
- Cost reduction
- Shipment processing
- Warehouse operations
- Supply chain management
- Ammunition security
- Weapons control
- Materials handling
- Shipping and receiving
- Inventory inspection
Licenses Certificates Additional Training
- Train the Trainer Forklift license, 2010, BuyFun MN
- Management Certificate, 2011, Logic PD MN, 10 management courses, delegating courses, computer engineering courses
Timeline
Cashier/Stocker
BL Worldwide
08.2023 - 02.2025
Popcorn Popper
Angie's
10.2022 - 08.2023
Mixer/Baker
Rich's USA
09.2019 - 10.2022
Cashier
Big Box Liquor
08.2019 - 10.2020
Assistant Manager
Loiselle Liquor
05.2017 - 08.2019
Machine Operator
WisPac
04.2012 - 05.2017
Assist Manager/Manager
BuyFun
01.2009 - 04.2012
Vault Keeper/inventory Specialist
Logic PD
02.2005 - 01.2009
Loan Originator
Northland Mortgage
02.2001 - 02.2005
Telemarketer
Northland Mortgage
06.1999 - 02.2001
Assist Manager
Burger King
11.1997 - 06.1999
Laborer/Machine Operator Technician
Associated Rebar
04.1995 - 10.1997
Assistant Manager
Chevron oil company
12.1991 - 04.1995
Supply Specialist/ Armour
California National Guard
07.1991 - 07.1997
Associate Degree - Accounting/Business Management
Heald Business College
High School Diploma - Gen Ed
North Salinas High
Associate Degree - Engineering, Math
Hennepin Tech