Anthony Johnson Jr
Grand Rapids,MI
Summary
Dynamic and results-oriented professional with extensive experience, who excels in team collaboration and problem-solving, significantly enhancing productivity and sales growth. Skilled in hand and power tools, with a keen attention to detail. Proven track record in improving customer satisfaction and loyalty through exceptional service and technical expertise. While also having an electrical background gained here in town at our own GRCC Tassel M Tech.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Overhead Door Technician
Overhead Door of Grand Rapids
10.2023 - Current
- Coordinated with other technicians for larger-scale projects, ensuring timely completion and a high level of workmanship.
- Enhanced response times by optimizing scheduling procedures, increasing overall productivity levels within the company.
- Maintained detailed records of completed jobs, ensuring accurate billing information was submitted for invoicing purposes.
- Contributed to sales growth by offering clients valuable information on new products or services that would benefit their businesses.
- Lifting 50-100lbs
- Worked with power tools, as well as hand tools
- Measured and estimated jobs in order to calculate fees.
- Updated daily logs with hours and materials used.
Concrete Laborer
ELC Concrete
03.2022 - 08.2022
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
- Routinely lifted and moved items weighing up to 80 pounds.
Mobile Expert
T-Mobile
02.2020 - 09.2021
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Construction Electrical Training Certificate -
Grand Rapids Community College
Grand Rapids, MI12.2023
High School Diploma -
East Kentwood High School
Grand Rapids, MI06.2018
Skills
- Hand Tools Expertise
- Adaptable to change
- Power Tools Proficiency
- Hand-tool proficiency
- Electrical Wiring
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Attention to Detail
Certification
Boom/Scissor lift License
Hilo License
Timeline
Overhead Door Technician
Overhead Door of Grand Rapids
10.2023 - Current
Concrete Laborer
ELC Concrete
03.2022 - 08.2022
Mobile Expert
T-Mobile
02.2020 - 09.2021
Construction Electrical Training Certificate -
Grand Rapids Community College
High School Diploma -
East Kentwood High School
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