Juan Hernandez
Atascosa
Summary
Professional technician with robust experience in overhead door installation, maintenance, and repair. Strong focus on safety protocols, mechanical troubleshooting, and providing reliable solutions. Proven team collaborator, adaptable to changing needs, ensuring seamless operations and high-quality results. Skilled in using specialized tools, interpreting technical manuals, and delivering consistent service excellence.
Overview
7
7
years of professional experience
Work History
Overhead Door Technician
J Anthony Garage Doors
05.2021 - Current
- Assisted in sourcing high-quality materials at competitive prices, resulting in cost savings passed onto clients without sacrificing quality or performance.
- Contributed to sales growth by offering clients valuable information on new products or services that would benefit their businesses.
- Utilized specialized tools such as tension meters to adjust torsion springs accurately as part of overhead door repair work.
- Kept up-to-date on industry trends and technological advancements by attending workshops and trade shows regularly.
- Conducted thorough inspections of overhead doors and systems to diagnose issues and recommend necessary repairs or replacements.
- Managed job site safety protocols effectively while working on commercial construction projects involving overhead door installation tasks.
- Improved customer satisfaction by providing efficient and professional overhead door installations and repairs.
- Maintained detailed records of completed jobs, ensuring accurate billing information was submitted for invoicing purposes.
- Provided exceptional customer service by addressing concerns, answering questions, and offering expert advice on maintenance practices.
- Performed regular equipment maintenance checks to prevent malfunctions or disruptions during service appointments.
- Ensured safety standards were met during all service calls, maintaining a zero-accident record throughout tenure.
- Implemented preventative maintenance programs for clients, reducing the frequency of costly repairs or replacements.
- Worked closely with suppliers to ensure timely delivery of parts needed for repair projects, minimizing downtime for clients'' operations.
- Handled emergency after-hours calls promptly when required, demonstrating dedication towards meeting client needs outside normal working hours.
- Diagnosed problems and completed timely repairs.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Completed required paperwork such as work orders according to services performed or required.
- Educated homeowners about proper care and maintenance of garage door systems.
- Measured and estimated jobs in order to calculate fees.
Overhead Door Technician
TexDoor
02.2018 - 05.2021
- Coordinated with other technicians for larger-scale projects, ensuring timely completion and a high level of workmanship.
- Utilized specialized tools such as tension meters to adjust torsion springs accurately as part of overhead door repair work.
- Conducted thorough inspections of overhead doors and systems to diagnose issues and recommend necessary repairs or replacements.
- Managed job site safety protocols effectively while working on commercial construction projects involving overhead door installation tasks.
- Improved customer satisfaction by providing efficient and professional overhead door installations and repairs.
- Performed regular equipment maintenance checks to prevent malfunctions or disruptions during service appointments.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Completed required paperwork such as work orders according to services performed or required.
Education
Certificate Of Technical Studies - Automotive Collision
Universal Technical Institute
Houston, TXSkills
- Electrical troubleshooting
- Adaptable to change
- Hand tools expertise
- Power tools proficiency
- Detail-oriented work
- Door installation
- Equipment calibration
- Project estimation
- Mechanical aptitude
- Worksite organization
- Vehicle maintenance
- Emergency repairs
- OSHA compliance
- Ladder safety
- Residential experience
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Diagnosing problems
- Reliability
- Heavy lifting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Overhead Door Technician
J Anthony Garage Doors
05.2021 - Current
Overhead Door Technician
TexDoor
02.2018 - 05.2021
Certificate Of Technical Studies - Automotive Collision
Universal Technical Institute
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