Anthony Justice

• Assisted customers with product inquiries and service requests.
• Scheduled service appointments for boat maintenance and repairs.
• Provided information on marine products and accessories to enhance customer satisfaction.
• Collaborated with technicians to ensure timely service delivery and quality standards.

• Completed warranty in a timely manner.

• Cultivated positive customer relationships through courteous interactions and timely issue resolution.
• Prepared tailored estimates for customers, aligning with individual needs and budget constraints.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Proactively identified opportunities to surpass customer service standards and improve satisfaction.

• Inspected boats for defects, ensuring quality standards were met consistently.
• Applied protective coatings to surfaces, enhancing durability and longevity of vessels.
• Cleaned and polished boats to maintain pristine appearance for customer satisfaction.
• Organized work area, maintaining cleanliness and order for optimal productivity.

• Rigged all new boats for delivery.
• Assembled and disassembled rigging for various marine applications.
• Took lead of the depth finder, trolling motor, and marine accessories troubleshooting and repair.
• Inspected new boat when they came off the truck.
• Spent countless hours in and around boats working in them.