Anthony Keaton
Houston,TX
Summary
Innovative and proactive leader with a strong background in customer service and team development. Committed to continuous improvement and mentoring team members to achieve operational excellence while maintaining safety standards. Hardworking employee with multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Order Selector
Dan-Loc Group
Houston, TX
12.2022 - Current
- Selected and picked customer orders accurately from warehouse inventory.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Verified accuracy of orders prior to loading onto delivery trucks.
- Followed established procedures regarding hazardous materials handling and packaging requirements.
- Stayed abreast of new developments in warehouse operations technologies and processes.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Performed regular cycle counts of inventory in designated areas.
- Organized stock on shelves according to predetermined sequence.
- Prepared documents related to shipment such as bills of lading and invoices accurately.
- Participated in continuous improvement initiatives to increase efficiency.
General Manager
Arby's
Atlanta, Georgia
04.2014 - 08.2022
- Oversaw daily operations to ensure efficient restaurant performance.
- Managed staff scheduling and labor allocation for optimal coverage.
- Developed training programs to enhance employee skills and service quality.
- Enforced health and safety standards to maintain a clean environment.
- Conducted regular performance reviews to provide feedback and support staff development.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained product knowledge to provide accurate information to customers.
Education
Some College (No Degree) - Electrical, Electronics And Communications Engineering
UEI College
Morrow, GASkills
- Customer retention
- Customer relations
- Team building
- Microsoft Office (Excel, PowerPoint, Word)
- Food safety
- Electrical safety
- Forklift
- Technical documentation
- Inventory control
- Purchasing strategies
- Telephone and email etiquette
- Supply chain forecasting
Certification
- ServSafe
- Electrical Safety
- DOT
- O.S.H.A.
Accomplishments
- Graphic Novel : Buster Squad set to be published in Dec. 2025
References
References available upon request.
Timeline
Order Selector
Dan-Loc Group
12.2022 - Current
General Manager
Arby's
04.2014 - 08.2022
Some College (No Degree) - Electrical, Electronics And Communications Engineering
UEI College
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