Microsoft Windows OS
Anthony Kendrek
Information Technology Business Analyst
Clinton,MI
Summary
Insightful Information Technology Business Analyst with 2 years of IT leadership experience, and 6 years of Business Analyst experience, including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Information Technology Manager
Humane Society of Huron Valley
Ann Arbor, MI
04.2020 - Current
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
- Wrote policy, procedure and manuals governing internal IT use.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Product Development Analyst
Ford Motor Company
Dearborn, Michigan
03.2014 - 04.2020
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Supported development team in generation of technical requirements and product documentation to achieve process commonality.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
- Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
- Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Education
Bachelor of Science - Information Assurance
Eastern Michigan University
Ypsilanti, MI 08.2009 - 12.2013
Skills
Documentation and reporting
Risk mitigation planning
Requirements analysis
Project lifecycle management
Infrastructure development
Flexible and Adaptable
Interpersonal Communication
Written Communication
Data Entry
Windows 10 Software Proficiency
Data analysis
Microsoft Office Suite
Strategic planning
Certification
SharePoint 2013: Installing and Configuring a Test Environment
Software
Microsoft Server OS
Active Directory
Exchange Administration
Microsoft Excel
Timeline
SharePoint 2013: Installing and Configuring a Test Environment
05-2020
Information Technology Manager
Humane Society of Huron Valley
04.2020 - Current
Product Development Analyst
Ford Motor Company
03.2014 - 04.2020
Bachelor of Science - Information Assurance
Eastern Michigan University
08.2009 - 12.2013