Summary
Overview
Work History
Education
Skills
Certification
Timeline

Anthony Lane

Wilson,NC

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

It Consultant

Spectrum
06.2024 - 11.2024
  • Conducted interstate travel by plane and company vehicle to various locations, including Arizona and South Dakota
  • -Step Coax Cable Stripper, accommodating cable outer diameters up to 1/8"
  • Skilled in operating Optical Time-Domain Reflectometer for precise measurements
  • Utilized Visual Fault Locator for effective troubleshooting
  • Adept in using Fiber Optic Inspection Microscope for detailed inspections
  • Employed multitools for the installation of battery backup systems, routers, and wall-mounted equipment
  • Utilized GFCI tool for outlet testing
  • Documented speed tests and fiber optic levels ranging from -12 to -23
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.

Field Service Technician II

Spectrum
01.2024 - 06.2024
  • Provide high level of in-house and onsite service for clients by resolving technical problems
  • Maintain knowledge of new technologies and vendor offerings that are cost effective and optimize client satisfaction
  • Maintain appropriate records and documentation of service work performed and ensure timely communication with supervisor concerning service status and potential issues
  • Connecting to via machine [meter] to read diagnostic codes and values for signals and cable lengths
  • TDR/Noise/SNR Cable math for changing distance of cable length to improve signal
  • Upstream Downstream and learned how to use the meter for diagnostic purposes for ethernet/coax
  • Performed aerial installations from pole to clients home, [Tap to ground block located on clients house and then run cables to the inside
  • [CPE]
  • Performed underground cable runs, dug up the ground to bury the line and used underground coax
  • RG11
  • Repaired Cable heads TX-15/Rg11/Rg6/RG59

Delivery Driver (Delivery Associate)

Safety Lane @ DRT7 Amazon Delivery Station
11.2023 - 01.2024
  • Safely operate light vehicles, ensuring compliance with all traffic laws and regulations
  • Conduct pre-trip and post-trip inspections to ensure the vehicle is in good working condition
  • Collect merchandise or packages from designated distribution centers
  • Ensure timely delivery of packages to customers, maintaining a schedule that meets or exceeds company standards
  • Handle packages with care to ensure they arrive in excellent condition, minimizing damage during transit
  • Efficiently load and unload packages from the vehicle, ensuring proper weight distribution and securing items to prevent movement during transport



PC Support Specialist/Network Specialist

Geek Squad
03.2018 - 11.2023


  • Install wireless cameras and program them through a dedicated app
  • Configure network equipment such as routers and mesh systems for seamless connectivity
  • Configure L2 and L3 switches specifically tailored for businesses like churches and other organizations
  • Offer virus removal services and assist with password recovery for email accounts and desktop logins
  • Provide computer repairs, including upgrading existing systems with new parts
  • Perform BIOS updates, install graphics cards, overclock CPUs, and install fans in PC cases
  • Troubleshoot and secure printers, utilizing logs and setting up HIDs/HIPs on routers or computer software
  • Offer remote support by logging into clients' computers to fix viruses, printer issues, and networking problems over the phone
  • Set up Access Control Lists (ACLs) for clients' offices to monitor computer activities
  • Wide Area Network (WAN)
  • Firewall Configuration and Management
  • Resolving Network Troubleshooting Issues
  • Hardware Installation and Maintenance
  • Efficient Deployment of Network Infrastructure
  • Local Area Network (LAN) Setup and Maintenance
  • Virtualization Technologies and Implementation
  • TCP/IP Protocol Suite Understanding and Configuration


Cadet

Geek Squad
06.2017 - 03.2018
  • Communication skills utilized to interact with customers regarding technology and appliance delivery
  • Proficient in the installation of various appliances such as TVs, washers, dryers, and refrigerators
  • Experienced in using power tools for the setup and installation of appliances
  • Provided customer service by setting up TVs with internet and connecting them to cable providers
  • Received training in home theater repair and services in addition to appliance installation
  • Skilled in handling the delivery and installation of large appliances
  • Knowledgeable in troubleshooting and resolving issues related to appliance installation
  • Able to effectively explain and demonstrate appliance features and functionalities to customers
  • Ensured customer satisfaction by addressing any concerns or questions during the installation process
  • Maintained a professional and courteous demeanor while interacting with customers during deliveries and installations

Medical Records Office Assistant

Mid-Atlantic Neurology and Sleep Medicine
01.2016 - 10.2016
  • Taking patient charts and scanning from paper to computer and updating their files to have current records
  • If a chart is incomplete, I notify the care giver, to finish and keep it updated on the computer
  • Patients ask for their medical records and I make sure all areas of the record are saved and updated
  • Also, I scan medical records to the partnering doctors that are working with the patients
  • Doctor also send updated findings and I scan it into the patient records
  • Accomplishments: Learning to keep an organized structure in a very busy office environment
  • Being able to learn how the medical field really is improving in computer usages, as a field of study this is helpful
  • I am able to utilize my skills for backing up files and security preventions
  • Skills Used: Computer, communication, organization, and team player

Education

Associate's Degree - Computer Science

Coastal Carolina Community College, Jacksonville, NC
01.2008
not finished

Skills

  • Technical troubleshooting
  • Network configuration
  • Teamwork and coordination
  • Training and mentoring
  • Repair and installation
  • Hardware and software installation
  • System installation
  • Project management
  • LAN switching technologies
  • IP addressing and subnetting
  • OSPF routing
  • Firewall configuration expertise

Certification

  • Security+ Class Completion Cert., 03/2016, Coastal Carolina Community College
  • Computer Repair - Basic and Advanced, 03/2011, Coastal Carolina Community College
  • A+ prep Class completion Cert 03/2011, Coastal Carolina Community College
  • Network+ Class completion 3/2011, Coastal Carolina Community College
  • Azure training cert completed
  • A+ 1001-1002 [Just self study since I did 701/702]
  • Security+701 [Testing and will be complete 04/2025]
  • CCNA volume 201-301 [in progress]

Timeline

It Consultant - Spectrum
06.2024 - 11.2024
Field Service Technician II - Spectrum
01.2024 - 06.2024
Delivery Driver (Delivery Associate) - Safety Lane @ DRT7 Amazon Delivery Station
11.2023 - 01.2024
PC Support Specialist/Network Specialist - Geek Squad
03.2018 - 11.2023
Cadet - Geek Squad
06.2017 - 03.2018
Medical Records Office Assistant - Mid-Atlantic Neurology and Sleep Medicine
01.2016 - 10.2016
Coastal Carolina Community College - Associate's Degree, Computer Science
Anthony Lane