Anthony Lee
Sioux City,IA
Summary
I am a responsible employee and student that is looking to find my professional career as I continue my education. My intention is to transfer my current school credits to an accredited university and obtain a bachelor's degree in software engineering or cyber security.
I am a dedicated and hard working employee, maintaining employment since I was 15. I aim to find a long term professional job where I can continue to grow my skill level.
I possess strong professional communication skills and understand the importance of being a collaborative team member. I have always maintained excellent professional relationships with my coworkers.
I strive to present myself positively when representing my place of employment, I will be an asset to your company.
Overview
6
6
years of professional experience
Work History
Slot Technician
Hard Rock Hotel And Casino Las Vegas
Sioux City, IA
09.2023 - Current
- Identified malfunctions in slot machines and provided necessary repairs.
- Conducted troubleshooting of all gaming equipment to diagnose problems and take corrective action.
- Monitored and maintained the performance of all gaming systems to ensure optimal operation.
- Assisted customers with technical support for operating gaming devices or resolving issues with their accounts.
- Maintained records of all work performed on slot machines according to departmental standards.
- Resolved player disputes by investigating game play history logs and determining the cause of any discrepancies.
- Assisted customers and personnel with slot machine issues and questions.
- Assisted in floor plan and layout of machines
Banker
Hard Rock Hotel And Casino Las Vegas
Sioux City, IA
03.2022 - 09.2023
- Cash out customer winnings
- Ensuring accurate bank count in main safe of slot machine collections
- Resolving disputes in customer payouts
- Ensuring state regulations were followed with jackpot payouts and government debts of end users
- Periodic inventory count of all money on site
Fast Food Cashier
Burger King
Sioux City, I.A.
04.2018 - 03.2022
- Greeted customers and provided friendly customer service.
- Processed payments, gave change and issued receipts for orders.
- Operated cash registers, credit card machines and other related equipment accurately.
- Maintained cleanliness of work area throughout shift.
- Inspected orders to make sure they were accurate before handing them to customers.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
Education
High School Diploma -
West High School
Sioux City, IA05-2022
Associate of Science - Computer Science
Western Iowa Tech Community College
Sioux City, IASkills
- Analytical thinking
- Problem Solving
- Leadership and responsibility
- Computer literacy with basic excel
- High communication skills
- Able to maintain calm demeanor in stressful situations
- Self motivator and goal setter
- Hand tool expertise
- Hardware Installation
- Attention to Detail
- Team Collaboration
Accomplishments
- I maintained at least 3.5 gpa through all four years of high school
- Graduated with honors
Timeline
Slot Technician
Hard Rock Hotel And Casino Las Vegas
09.2023 - Current
Banker
Hard Rock Hotel And Casino Las Vegas
03.2022 - 09.2023
Fast Food Cashier
Burger King
04.2018 - 03.2022
High School Diploma -
West High School
Associate of Science - Computer Science
Western Iowa Tech Community College
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