Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anthony Lee

Braintree,MA

Summary

Ready and motivated to further learn and gain hands-on
experience. Great teamwork experience and communication skills for 10+ years. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Arcade Technician

Dave & Buster’s
Braintree, MA
06.2018 - Current
  • Removed damaged components, assessed faults and repaired or replaced with new parts.
  • Performed basic troubleshooting techniques to identify and resolve
    common troubles with arcade games.
  • Removed malfunctioning components and replaced with new or
    refurbished parts.
  • Answered customer service calls and resolved issues quickly to return
    machines to operational status.
  • Improved operations by working with team members and customers to
    find workable solutions.
  • Analyzed wiring diagrams to gather repair information and procedures.
    Replaced defective mechanical and electrical parts with soldering irons
    following diagrams.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Kept supplies and tools organized, clean and at optimal levels to achieve service demands.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Build and install new arcade machines.
  • Take down or gut out old arcade machines for disposal or transfer.
  • Keep track of inventory and let manager know to reorder.

Customer Service Representative

M&K Laundromat
Providence, RI
01.2017 - Current
  • Cleaned machine filters and lubricated equipment.
  • Used different types of machines and computer-operated models to
    complete laundry loads.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Open and close laundromat.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Repair or fix laundry machines.
  • Assisted or helped customers with using laundry machines.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Collected payments and provided accurate change.

Photo Technician/ Cashier/General Merchandise Stocker

CVS Pharmacy Inc
Canton, MA
05.2012 - 07.2018
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
  • Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
  • Printed and packaged requests, contacted customers regarding order
    availability and personally completed transactions with customers.
  • Oversaw maintenance of lab printers and photo processing equipment to deliver consistent functionality.
  • Received and processed face-to-face and online orders for photo prints and specialty items.
  • Maintained cleanliness and neatness of work areas.
  • Worked successfully with diverse group of coworkers to accomplish goals
    and address issues related to our products and services.
  • Handled Hazardous Waste material (Photo Lab Chemicals)
  • Completed daily checklists to maximize productivity of photo department operations.
  • Trained and guided employees on how to correctly process payments, print photos and merchandise products.
  • Tagged merchandise, updated signs and built displays for new and
    promotional products.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic
    computer systems.
  • Collected credit card and cash payments to complete transactions for
    customer orders.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained work area and kept cash drawer organized.
  • Scanned items and checked pricing on cash register for accuracy.
  • Greeted customers promptly and responded to questions.

Education

MA - Electrician

Porter & Chester Institute
Brockton, MA
04.2022

High School Diploma -

Braintree High School
Braintree, MA
06.2012

Skills

  • Working Collaboratively
  • Willingness to Learn
  • Active Listening
  • Friendly, Positive Attitude
  • Problem Resolution
  • Functionality Testing
  • Hand and Power Tool Operation
  • Microsoft Office
  • Stock Replenishing

Certification

Certification: OSHA 30 Hour Construction Safety (United States Department of Labor)

Languages

  • Limited in Chinese (Cantonese)

Timeline

Arcade Technician

Dave & Buster’s
06.2018 - Current

Customer Service Representative

M&K Laundromat
01.2017 - Current

Photo Technician/ Cashier/General Merchandise Stocker

CVS Pharmacy Inc
05.2012 - 07.2018

MA - Electrician

Porter & Chester Institute

High School Diploma -

Braintree High School

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Anthony Lee