Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Lenda

Jacksonville,FL

Summary

Accomplished Product Manager with a proven track record at Ice Mortgage Technologies, adept in Agile Software Development and leading cross-functional teams to exceed project milestones. Skilled in Product Lifecycle Management and effective communication, consistently delivering innovative solutions and enhancing product strategy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Product Manager III

Ice Mortgage Technologies
08.2019 - Current
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Coordinated design meetings and decisions with internal departments and teams.

Business Systems Analyst

Ice Mortgage Technologies
10.2012 - 09.2019
  • Assessed business requirements to create focused solutions.
  • Trained business personnel in use of systems.
  • Developed comprehensive documentation to support end-users and facilitate future enhancements.
  • Test application updates and create requirements documents for new data fields added to the application.
  • Work with developers on system enhancement projects. This includes research, design and testing.


Client Support Consultant

Ice Mortgage Technologies
08.2004 - 09.2012
  • Provide timely and accurate solutions to client questions and issues on Ice's Mortgage Servicing Package regarding Investor Accounting, OTS Regulatory Reporting, Servicing Transfers, and MERS Reporting.
  • Provided assistance to the Professional Services Department by traveling to client’s to provide on site consulting.
  • Work with Business Strategy to make sure that client’s concerns are being addressed.
  • Work with Development to get problems with Ice's MSP corrected in a timely manner.

Education

Bachelor of Arts - Economics

SUNY Buffalo State
Buffalo, NY
05.1989

Skills

  • Project Planning
  • Product Development
  • Agile Software Development
  • Product Backlog Management
  • Product Strategy
  • Product Lifecycle Management

Certification

  • Certified SAFe Agile Product Owner
  • Certified Visual Basic Developer

Timeline

Product Manager III

Ice Mortgage Technologies
08.2019 - Current

Business Systems Analyst

Ice Mortgage Technologies
10.2012 - 09.2019

Client Support Consultant

Ice Mortgage Technologies
08.2004 - 09.2012

Bachelor of Arts - Economics

SUNY Buffalo State

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Anthony Lenda