Anthony Levey
Chicago,IL
Summary
Dynamic professional with a proven track record at Gateway To The Great Outdoors, enhancing at-risk youth's self-esteem and fostering community. Expert in critical thinking and team leadership, demonstrated through effective program adjustments and staff training. Excelled in customer relations at Petco, boosting satisfaction through exceptional service. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Mentor, At-Risk Youth
Gateway To The Great Outdoors
09.2021 - 01.2024
- Collaborated with local schools to identify students in need of additional support and resources.
- Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
- Fostered a sense of community within the program by organizing group outings, events, and team-building exercises.
- Evaluated program effectiveness through regular assessments of both qualitative and quantitative data, making necessary adjustments as needed.
- Created a safe space for open discussion about sensitive topics such as substance abuse or mental health concerns without judgment or stigma attached.
Associate
Petco
04.2023 - 08.2023
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service Cashier
Lowes Distribution
03.2022 - 09.2022
- Helped set a record for most garden sales in a single day with my team, totaling to $450,000, a $90,000 increase from the previous year.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Trained new hires on company policies and best practices, fostering a positive team environment.
Associate
Walmart
09.2018 - 09.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Integrated Health Studies
University of Illinois At Chicago
Chicago, IL05.2025
High School Diploma -
Lincoln Way Central Highschool
New Lenox, IL05.2020
Skills
- Critical Thinking
- Staff Training and Development
- Collaborative learning
- Team Leadership
- Complex Problem-Solving
- Customer Relations
- Teamwork and Collaboration
- Strong Work Ethic
- Conflict Resolution
- Adaptability
Timeline
Associate
Petco
04.2023 - 08.2023
Customer Service Cashier
Lowes Distribution
03.2022 - 09.2022
Mentor, At-Risk Youth
Gateway To The Great Outdoors
09.2021 - 01.2024
Associate
Walmart
09.2018 - 09.2019
Bachelor of Science - Integrated Health Studies
University of Illinois At Chicago
High School Diploma -
Lincoln Way Central Highschool
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