Anthony Leyba
Conroe,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Effective Student committed to learning, developing skills and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Back of House Kitchen Help
Panda Express
Conroe, TX
08.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Ticketing Specialist
San Jose Earthquakes
San Jose, CA
02.2023 - 06.2023
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Utilized customer service skills to resolve customer complaints and provide timely and accurate information.
Restaurant Busser
Peking Chinese Restaurant
Ventura, CA
05.2021 - 06.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Provided respectful and courteous bussing services while operating within active dining rooms.
Recruiting Specialist
San Jose State University
San Jose, CA
08.2022 - 05.2023
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
Power Washer/Team Leader
Tri-County Power Washing
Camarillo, CA
09.2020 - 01.2021
- Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
- Worked with other crew members to plan and complete jobs.
Education
Buena High School
Ventura, CA 08.2018 - 06.2022
Journalism
San Jose State University
San Jose, CA 08.2022 - 05.2023
General Sciences
Lone Star College System
Spring, TX 08.2023 - Current
Skills
Journalism
Volunteer with 2024 Houston Host Committee
Hosted and Organized events to strengthen participation in group sports
Ensured Environment initiatives worked properly throughout events
Timeline
Back of House Kitchen Help
Panda Express
08.2023 - Current
General Sciences
Lone Star College System
08.2023 - Current
Ticketing Specialist
San Jose Earthquakes
02.2023 - 06.2023
Recruiting Specialist
San Jose State University
08.2022 - 05.2023
Journalism
San Jose State University
08.2022 - 05.2023
Restaurant Busser
Peking Chinese Restaurant
05.2021 - 06.2023
Power Washer/Team Leader
Tri-County Power Washing
09.2020 - 01.2021
Buena High School
08.2018 - 06.2022