Anthony Locicero
Land O Lakes
Summary
Proven leader and efficient team player, honed skills in fast-paced environments and sanitation standards at Hard Rock Cafe. Excelled in enhancing customer satisfaction and maintaining rigorous cleanliness, demonstrating exceptional organizational and calm under pressure abilities. Expert in efficient table clearing and cash handling, ensuring accuracy and safety.
Overview
3
3
years of professional experience
Work History
Lead Busser
Hard Rock Cafe
06.2023 - 07.2024
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Office Assistant
54 Realty
02.2022 - 06.2023
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Shift Leader
Capriottis
09.2021 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma - High School
Land O Lakes High School
Land O' Lakes, FL06.2023
Skills
- Fast-paced environment
- Cleanliness
- Sanitation standards
- Efficient table clearing
Timeline
Lead Busser
Hard Rock Cafe
06.2023 - 07.2024
Office Assistant
54 Realty
02.2022 - 06.2023
Shift Leader
Capriottis
09.2021 - 01.2022
High School Diploma - High School
Land O Lakes High School
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