High-energy Retail Manager with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.
Overview
12
12
years of professional experience
Work History
Grocery Manager
Lowes Foods
11.2023 - Current
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Enhanced store presentation through regular merchandising updates and innovative display techniques.
Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Auditor/ Inventory Control Specialist/ Safety Lead/ Associate Liaison
Walmart Distribution Center #8851
06.2021 - 11.2023
Collaborated with both associates and management to ensure accuracy of both inbound receiving to the DC and outbound orders to regional stores and clubs
Performed nightly inventory checks to guarantee all on hand inventory matches system counts
Identified and researched any and all discrepancies in on hand to system inventory levels.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Executed daily safety checks on all staff levels in order to maintain company compliant safety regulations.
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Freight Manager/ Assistant Store Manager
Dollar Tree #6864
12.2018 - 05.2021
Managed the receiving and organization of all Inbound freight to store
Ensurement of store being set to planogram specifications while maintaining all safety protocols
Opening and closing of store responsibilities including but not limited to banks runs, counting in/out cash drawers, maintaining break schedules, etc.
Kitchen Lead/ Deli Associate
Publix Supermarket #523
12.2018 - 05.2021
Preparation and maintainment of all RTE hot products carried in deli
Oversee all time/ temperature logs in order to cooperate with all food safety regulations per federal and state guidelines
Decreased shrinkage rate by enforcing and adhering a par sheet system and peak sales log
Arrangement of presentation of hot case items to increase visual appeal directly correlating to increased sales
Direct engagement with customers to ensure maximum service happiness.
Chef/ Special Events Specialist
Harris Teeter
02.2013 - 11.2018
Set up layout of chefcase to increase eye appeal and increase sales
Recipe and special event development
Direct correlation with other departments to decrease shrinkage by usage of close dated or slower moving products in recipe development
Increase of 200 percent sales in existing special events by revamping of existing recipes and displays.
Education
GED -
Cayuga Onondaga Boces
Auburn, NY
Skills
Health and Safety Management (3 years)
Inventory Maintenance
Customer Service Specialist
Log Maintenance
Microsoft Excel
Coordination of inventory
Customer service and assistance
Verbal and written communication
Customer Service Management
Quality Assurance
Critical Thinking
Problem-solving abilities
Locations
Lenoir, NC
Timeline
Grocery Manager
Lowes Foods
11.2023 - Current
Auditor/ Inventory Control Specialist/ Safety Lead/ Associate Liaison