Anthony Lopez
St. Petersburg,FL
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
General Manager at Tableseide Restaurant Group
Circo/ Libby's/ Big Top Brewing
Sarasota, FL
03.2023 - 09.2024
- Delegated work to staff, setting priorities and goals.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Designed sales and service strategies to improve revenue and retention.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Tracked monthly sales to generate reports for business development planning.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Server
Sea Salt
Saint Petersburg, FL
02.2022 - 02.2023
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Presented menus and answered questions regarding items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
Libby's
Sarasota, Florida
11.2020 - 09.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
Health Insurance Agent
MedaHealth
Saint Petersburg, FL
09.2024 - Current
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
- Advised clients on health insurance options, including coverage and cost comparisons.
- Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
- Explained complex healthcare concepts to customers in an easy-to-understand way.
Education
Associate of Arts - Business Communication
Saint Petersburg College
Pinellas Park, FL07-2022
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL03-2020
Skills
- Customer service
- Menu knowledge
- Order processing
- Food safety
- Beverage service
- Sales strategies
- Communication skills
- Teamwork and collaboration
- Multitasking and prioritization
- Professional demeanor
- Wine Knowledge
Timeline
Health Insurance Agent
MedaHealth
09.2024 - Current
General Manager at Tableseide Restaurant Group
Circo/ Libby's/ Big Top Brewing
03.2023 - 09.2024
Server
Sea Salt
02.2022 - 02.2023
Server
Libby's
11.2020 - 09.2021
Associate of Arts - Business Communication
Saint Petersburg College
High School Diploma -
Palm Harbor University High School
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