Anthony Lopez
1814 West Beverly Drive, Orange,CA
Summary
Trained in all upscale dining positions, including steward, food runner, bartender and waiter. Knowledgeable about wine pairings, mixed drinks and bar service. Adaptable professional with expertise in costumer satisfaction, team collaboration and resolving any issues. Upbeat, friendly and always anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Deputy Sheriff Trainee
Orange County Sheriff's Department
09.2023 - 12.2023
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Operated communication systems to gather, process and share information.
Bartender and Server
Ruth Chris Steakhouse
06.2022 - 09.2023
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Busser
Black Tap Craft Burgers & Shakes
08.2021 - 07.2022
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Delivery Driver
Domino's Pizza
09.2020 - 03.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Processed payments by accepting cash, checks and credit and debit card payments.
Crew Member
Miguel's JR
01.2019 - 08.2019
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
McDonald's
04.2018 - 12.2018
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Clerical Aide
Orions Management Group
01.2017 - 01.2018
- Completed clerical tasks such as filing, copying and distributing mail.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Science - Criminal Justice
California State University - Sacramento
Sacramento, CABachelor of Science - Criminal Justice
California State University - Fullerton
Fullerton, CA03.2023
High School Diploma -
Villa Park High School
Villa Park, CA06.2019
Skills
- Complaint resolution
- Limited Working Proficiency in Spanish
- Verbal and Written Communication
- De-escalation techniques
- Intermediate Proficiency in Computer Skills
- Maintaining Order
- Teamwork and Collaboration
Timeline
Deputy Sheriff Trainee
Orange County Sheriff's Department
09.2023 - 12.2023
Bartender and Server
Ruth Chris Steakhouse
06.2022 - 09.2023
Busser
Black Tap Craft Burgers & Shakes
08.2021 - 07.2022
Delivery Driver
Domino's Pizza
09.2020 - 03.2021
Crew Member
Miguel's JR
01.2019 - 08.2019
Crew Member
McDonald's
04.2018 - 12.2018
Clerical Aide
Orions Management Group
01.2017 - 01.2018
Bachelor of Science - Criminal Justice
California State University - Sacramento
Bachelor of Science - Criminal Justice
California State University - Fullerton
High School Diploma -
Villa Park High School
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