Karen Canales
Wilmington,California
Summary
Through my experience in the Los Angeles Sheriff's Department, I developed multiple skills that shaped me into a leader. The Sheriff's Academy also developed me into the ability to work in extremely stressful situations. I developed great customer service and conflict resolution skills during two years in the fast food industry with high customer demand. After a few years of developing different essential skills, I wish to transition into a new career path.
Overview
2
2
years of professional experience
Work History
Deputy Sheriff Trainee
Los Angeles Sheriff's Department
10.2024 - 11.2024
- Develop clear communication skills under extreme pressure.
- Collaborated with other team members to complete group projects and in-classroom assignments.
- Attained knowledge of California law.
- Gained essential leadership skills by serving as a class sergeant for 81 people.
- Completed rigorous self-defense classes and physical training.
Off the Streeter
Los Angeles Sheriffs Department
09.2024 - 10.2024
- Answered phones promptly and directed incoming calls to the correct offices.
- Responded to inquiries from callers seeking information.
- Organized, maintained, and updated information in computer databases.
- Assisted internal staff with clerical work.
Sandwich Artist
Subway
09.2022 - 06.2024
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service for around 60-100 customers daily through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed.
- Trained around 4 employees on company policies and procedures.
- Resolved customer complaints professionally, maintaining positive relationships.
Education
Bachelor of Arts - Political Science
University of California, San Diego
La Jolla, CA06-2024
High School Diploma -
Phineas Banning High School
Wilmington, CA06-2021
Skills
- Working under pressure
- Time management
- Attention to detail
- Problem-solving abilities
- Adaptability and flexibility
- Customer service
- Multitasking and prioritizing
Languages
English
Spanish
Timeline
Deputy Sheriff Trainee
Los Angeles Sheriff's Department
10.2024 - 11.2024
Off the Streeter
Los Angeles Sheriffs Department
09.2024 - 10.2024
Sandwich Artist
Subway
09.2022 - 06.2024
Bachelor of Arts - Political Science
University of California, San Diego
High School Diploma -
Phineas Banning High School
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