Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Lorenzo

Des Moines

Summary

Dynamic and goal-oriented professional with a proven track record in insurance sales at Fetch Pet Insurance. Leveraging financial acumen and exceptional customer service skills, I consistently enhance client satisfaction through tailored policy recommendations. Adept at assessing customer needs and managing appointments, I drive results while fostering collaborative relationships.

Overview

9
9
years of professional experience

Work History

Pet Insurance Sales Advisor

Fetch Pet Insurance
04.2025 - Current
  • Assisted peers with complex cases or difficult customers, sharing expertise and contributing to a collaborative work environment.
  • Increased client satisfaction by providing personalized insurance recommendations based on their unique needs and financial goals.
  • Advised clients on policy renewals or changes in coverage based on life events such as marriage, birth of a child, or home purchase.
  • Participated in ongoing professional development opportunities, staying current on industry trends and product offerings to better serve clients.

Operations Assistant

The Iowa Fair Plan
06.2024 - 01.2025
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.

Traveling Sales Representative

Globe Life Liberty National
08.2023 - 06.2024
  • Increased client satisfaction by consistently providing exceptional customer service during sales presentations and negotiations.
  • Exceeded quarterly sales targets through diligent follow-ups, persuasive presentations, and effective negotiation skills.
  • Optimized travel routes for better coverage of assigned territories, reducing travel expenses while improving overall reachability to potential clients.
  • Utilized expert knowledge of market trends to develop targeted sales pitches that resonated with prospective clients and led to successful deals.

General Manager

Sky Zone Trampoline Park
01.2023 - 08.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Merchandiser

PepsiCo
04.2021 - 01.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Bricklayer

Local Union BAC 3
03.2019 - 04.2021
  • Worked safely on scaffolding and swing stages at various heights.
  • Laid brick for block walls and adhered to local codes and project restrictions.
  • Prepared work area using chalk lines, tapes, squares, and levels.
  • Enhanced project efficiency by diligently following architectural plans and specifications for bricklaying tasks.

Custodian

North Polk Schools
08.2016 - 03.2019
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Education

High School Diploma -

Madrid High School
Madrid, IA

Skills

  • Goal oriented
  • Financial acumen
  • Customer service
  • Licensed insurance agent
  • Insurance sales
  • Appointment management
  • Product knowledge
  • Customer needs assessment
  • Risk management

Timeline

Pet Insurance Sales Advisor

Fetch Pet Insurance
04.2025 - Current

Operations Assistant

The Iowa Fair Plan
06.2024 - 01.2025

Traveling Sales Representative

Globe Life Liberty National
08.2023 - 06.2024

General Manager

Sky Zone Trampoline Park
01.2023 - 08.2023

Merchandiser

PepsiCo
04.2021 - 01.2023

Bricklayer

Local Union BAC 3
03.2019 - 04.2021

Custodian

North Polk Schools
08.2016 - 03.2019

High School Diploma -

Madrid High School

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