Anthony-Luis Scott Cruze
Clinton
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Store Leader
Quick Quack Car Wash
08.2023 - Current
- Managed team workload to reach production targets.
- Increased sales revenue by getting customers to sign up for memberships.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Delegated daily tasks, addressed employee and customer questions.
- Assisted with general maintenance of store to keep environment perpetually clean and presentable.
- Worked with customer service representatives to handle escalated customer issues.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Recreation Employee
Recreation Employee
01.2022 - 08.2023
- Teach kids to play sports, ref games, set up and take down equipment for sporting activities.
- Work with multiple employees and kids at a time.
- Keep the activity organized, stick to a schedule and fun for all involved.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Kept athletic and games equipment and facilities organized and maintained.
Facility Cleaning
Wasatch Soccer Club
01.2023 - 04.2023
- Do Bi-weekly cleaning for a soccer facility.
- Clean bathrooms, walkways, conference center, glass, vacuuming, trash, sweep and mop.
Education
Highschool - General Education
NUAMES
Layton, Ut05.2025
Associate of Science Degree - General Education
Weber State University
Ogden, Ut04.2025
Skills
- Word, Typing 40 WPM, PowerPoint, Excel, CAD
Accomplishments
- Academic Honor Roll, 2019-2025
- Citizenship Honor Roll, 2019-2025
- Presidential Award, 2018
- National Junior Honor Society, 2019-2022, Volunteer 5 hours a term
- National Honor Society, 2022-2025, Volunteer 25 hours a term
Timeline
Assistant Store Leader
Quick Quack Car Wash
08.2023 - Current
Facility Cleaning
Wasatch Soccer Club
01.2023 - 04.2023
Recreation Employee
Recreation Employee
01.2022 - 08.2023
Highschool - General Education
NUAMES
Associate of Science Degree - General Education
Weber State University
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