Anthony Maddox
Philadelphia,PA
Summary
Dynamic professional with extensive experience in customer service and cash handling at K Dollar & Beyond. Proven ability to resolve customer complaints and manage cash registers efficiently. As a Certified Peer Support Specialist, I excelled in advocating for clients and developing personalized rehabilitation plans, demonstrating strong interpersonal skills and a commitment to client success.
Overview
2026
2026
years of professional experience
Work History
Cashier/Manager
K Dollar & Beyond
Certified Peer Support Specialist
Girard Medical Center
Volunteer Support Person
Pro Act
Volunteer Greeter
COMHAR Mental Health
Residential Counselor
Mental Health Partnerships
Computer Operator
Systems Computer Corporation
Rehabilitation Counselor
Horizon House Inc
09.2024 - 10.2025
- Assessed clients' needs and developed personalized rehabilitation plans.
- Facilitated individual and group counseling sessions to promote recovery.
- Monitored client progress and adjusted treatment strategies as needed.
- Educated clients on coping strategies and available community resources.
- Maintained detailed documentation of client interactions and progress reports.
- Advocated for client needs within interdisciplinary team meetings.
- Evaluated diagnostic data to determine eligibility and needed services.
Education
High School Diploma - General Studies
Penny Pack
Philadelphia, PA11.1987
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Store opening and closing
- Customer complaint resolution
- Till counting
- Punctual and reliable
Accomplishments
Established a relationship with the general community that revived the business from struggling to owners retirement in 6 years.
This was also an Asian store where I was able to collaborate with Korean owners & work in concert even with language barriers
Timeline
Rehabilitation Counselor
Horizon House Inc
09.2024 - 10.2025
Cashier/Manager
K Dollar & Beyond
Certified Peer Support Specialist
Girard Medical Center
Volunteer Support Person
Pro Act
Volunteer Greeter
COMHAR Mental Health
Residential Counselor
Mental Health Partnerships
Computer Operator
Systems Computer Corporation
High School Diploma - General Studies
Penny Pack