Anthony Madison
Memphis,TN
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
Work History
Shipping Coordinator
Wheeler Fleet Solutions
10.2023 - Current
- Streamlined shipping processes by implementing efficient tracking systems and inventory management techniques.
- Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
Athlete Sales Associate
Nike Clearance Store
08.2021 - Current
- Increased customer satisfaction by providing knowledgeable product recommendations and personalized shopping experiences.
- Boosted sales through effective up-selling and cross-selling techniques, tailoring suggestions to individual customer needs.
- Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
- Assisted in inventory management, ensuring accurate stock levels and efficient product replenishment processes.
Night Operations Supervisor
Lowes Home Improvment
06.2020 - 05.2023
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Cultivated professional working relationships with peers and supervisors.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Receiving Clerk
Lowes Home Improvment
08.2018 - 06.2020
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Regularly reviewed invoices and double-checked orders.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Unloaded pallets and deliveries and organized products in warehouse.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Conducted research to address shipping errors and packaging mistakes.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Processed required paperwork to expedite handling of shipped and received goods.
Sales Associate
Lowes Home Improvment
02.2015 - 07.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Business Management
University of Memphis
Memphis, TN2027
High School Diploma -
Central High School
Memphis, TN2014
Skills
- Production Operations
- Store Operations
- Logistics Operations
- Equipment Operations
- Inventory Oversight
- Performance Monitoring
- Motivational Leadership
- Shipment Updates
- Staff Discipline
- Leadership
- Employee Performance Management
- Shrinkage Prevention
- Operate Forklift
- Shipping and Receiving
- Product Sales
- Upselling
- Order Processing
- Customer Needs Assessment
- Retail Store Operations
- Store Opening and Closing
- Cash Register Operation
- Stocking and Receiving
- Customer Service
- Money Handling
- Cash Handling
- Sales trends
Timeline
Shipping Coordinator
Wheeler Fleet Solutions
10.2023 - Current
Athlete Sales Associate
Nike Clearance Store
08.2021 - Current
Night Operations Supervisor
Lowes Home Improvment
06.2020 - 05.2023
Receiving Clerk
Lowes Home Improvment
08.2018 - 06.2020
Sales Associate
Lowes Home Improvment
02.2015 - 07.2018
Business Management
University of Memphis
High School Diploma -
Central High School
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