Anthony Martin
Colorado Springs,CO
Summary
At SCS Direct Inc., I spearheaded initiatives that significantly enhanced customer satisfaction through meticulous order processing and inventory management. Leveraging strong data entry and teamwork skills, I improved order accuracy and warehouse efficiency, contributing to a streamlined supply chain. My proactive approach in training and process optimization led to notable productivity gains within the team. Detail-oriented Order Processor with reputation for quickly and accurately preparing orders for shipment. Adept at packing boxes, preparing pallets and moving merchandise with equipment such as forklifts. Offering punctual and reliable nature and 3+ years of experience.
Overview
3
3
years of professional experience
Work History
Order Processor
SCS Direct Inc.
03.2021 - Current
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
- Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
- Contributed to process improvement initiatives by identifying areas for potential enhancements within the order processing department.
- Improved warehouse efficiency by providing clear and concise instructions for pickers and packers.
- Operated pallet jacks, forklifts and other equipment regularly.
- Conducted regular audits of completed orders to ensure accuracy and identify areas requiring attention or improvement.
- Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
Education
High School Diploma -
Freedom High School
Tampa, FL05.2011
Skills
- Teamwork orientation
- Data entry skills
- Order Picking
- Invoicing and Billing
- Sales Order Processing
- Shipment Processing
- Attention to Detail
- Cost Calculation
- Updating logs
- Operating forklifts
- Supply Chain Coordination
- Verifying shipments
Timeline
Order Processor
SCS Direct Inc.
03.2021 - Current
High School Diploma -
Freedom High School
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