Hi, I’m
Tony Masucci
Non-Medical Case Manager
Jacksonville,NC
Summary
Retired Marine Corps Master Sergeant with extensive expertise in Marine Corps operations, personnel management, and mentorship. Demonstrates exceptional interpersonal, problem-solving, and communication skills, both written and verbal. Possesses in-depth knowledge of the Wounded Warrior Regiment and Battalions, including available services, programs, and support organizations for service members and veterans. Proficient in the Marine Corps Wounded, Ill, and Injured Tracking System (MCWIITS) and the Department of Defense Case Management System (DoD CMS), alongside strong command of Microsoft SharePoint, Office applications, and Mac OS X operating systems.
Overview
16
years of professional experience
1
Certification
Work History
Wounded Warrior Battalion - East
Recovery Care Coordinator
01.2014 - Current
Job overview
- Guided over 300 wounded, ill, or injured service members and families through comprehensive recovery and reintegration strategies.
- Oversaw site operations in the absence of the site lead by facilitating meetings and performing case audits. Managed case assignments and transfers to ensure smooth workflow.
- Daily Tasks:
- Maintained up-to-date knowledge of legal frameworks and regulatory requirements impacting Department of Defense Office of Warrior Care and Recovery Coordination Program operations.
- Ensured comprehensive understanding of Wounded Warrior Regiment and Wounded Warrior Battalion – East policies, procedures, and SOPs.
- Facilitated the development of a detailed recovery plan in partnership with marine staff and family stakeholders.
- Identified specific needs to formulate comprehensive recovery and rehabilitation plans for successful reintegration of Marines.
- Educated Marines and family members on accessible services and resources to enhance support systems.
- Identified and addressed potential delays and service gaps within the Integrated Disability Evaluation System (IDES) to enhance patient care.
- Facilitated education for Marines on the Integrated Disability Evaluation System (IDES) process.
- Provided information on benefits and compensation resources to assist employees in understanding their options. Offered financial counseling and support services to enhance employee well-being. Facilitated access to legal resources for employees seeking guidance on compensation matters.
- Coordinated efforts with section leaders to support marines in successfully meeting their recovery and transition milestones.
- Facilitated collaboration among multi-disciplinary teams during recovery meetings to optimize care delivery and improve team dynamics.
Engility Corporation
Logistics Mentor and Trainer
01.2013 - 01.2014
Job overview
- Instruct and Mentor Afghan National Army (ANA) Officers, senior enlisted, and soldiers on leadership and logistics management.
- Key Achievements:
- Provided leadership and mentorship to 35 ANA Officers and Senior Enlisted personnel.
- Formally instructed and evaluated over 100 students in classroom setting and practical exercises.
- Developed training plans and coordinated training events for all logistics and leadership training.
School of Infantry – East
Logistics Chief and Assistant Ground Safety Officer
01.2011 - 01.2013
Job overview
- Provided counsel to the logistics officer on matters of personnel administration, training, and operations of the logistics section.
- Personally mentored and counseled each service member of my staff and ensured proper training was administered and documented.
- Served as a transition coordinator for the work section by ensuring personnel were properly educated on Veterans Affairs, benefits, G.I. Bill, and other resources.
- Coordinated with non-profit organizations for personnel with personal and financial needs.
- Developed and maintained a new personnel record filing system while ensuring timely submission of monthly, quarterly, bi-annual and annual evaluation reports to higher headquarters.
Company A and Company B, Wounded Warrior Battalion – East
First Sergeant and Company Gunnery Sergeant
01.2010 - 01.2011
Job overview
- Personally supervised 14 Recovery Care Staff members in their daily tasks of providing transition care to wounded, ill, and injured Marines.
- Worked hand-in-hand with Recovery Care Coordinators (RCCs), Medical Case Managers (MCMs), Transition Coordinators, and Battalion Staff on the recovery and transition of WII service members.
- Reviewed and Approved Comprehensive Transition Plans (CTP) and Comprehensive Recovery Plans (CRP).
- Personally involved with countless crisis situations involving the wellbeing and safety of WII service members.
- Developed and implemented new office management procedures and developed Standing Operating Procedures (SOP) and Desktop Procedures for 5 key positions within the unit.
- Assisted in the continuing development and staffing for future split into two companies while maintaining the care of each WII service member.
- Assisted in the facility planning for Wounded Warrior Battalion Staff office spaces and room design ensuring compliance with Americans with Disabilities Act (ADA) and HIPAA compliance.
- Conducted Barracks and office inspections to ensure compliance with OSHA Safety, NFPA fire safety, and Bureau of Medicine (BUMED) regulations.
- Conducted visits to patients and their families in the local area in order to support the recovery process and ensure living conditions were acceptable.
- Coordinated with non-profit organizations to meet the needs related to the recovery and the rehabilitation of the wounded, ill, and injured service members.
- Maintained a working knowledge of all programs supporting the care and transition of WII service members.
Education
Faulkner UniversityMontgomery, AL
Ph.D. from Health Sciences
10-2026
Columbia Southern University
Master of Public Health
02.2020
Columbia Southern University
Master of Science in Occupational Safety and Health
07.2018
Skills
- Recovery Care Coordinator Program trained
- Legacy Disability Evaluation System (LDES)
- Marine Corps Wounded, Ill/Injured Tracking System (MCWIITS)
- Comprehensive Recovery Plan (CRP)
- Comprehensive Needs Assessment (CNA)
- Family Care Plan/Management
- Personnel Management
- LEAN Six Sigma Greenbelt Trained
- Social Security Disability Insurance (SSDI)
- DoD Civilian annual training complete
- Integrated Disability Evaluation System (IDES)
- Veterans Affairs (VA) Claim Process
- Lead Coordinator Program trained
- Multi-Disciplinary Teams (MDT)
- HIPAA Certified
- Counseling
- Process improvement
- Office Administration and Management
Certification
- DoD Office of Warrior Care Recovery Care Coordinator Training (2014)
- Senior Enlisted Joint PME (2009)
- Career Staff Noncommissioned Officers Course (2002)
- Expeditionary Warfare School (2009)
- FEMA Effective Communication Course (2012)
- US Army Commanders Safety Course (2012)
- Safety Mishap Investigation course (2012)
- Lead Coordinator Program Training (2015)
- Advanced Staff Noncommissioned Officers Course (2008)
- LEAN Six Sigma Green belt (2012)
- LEAN Six Sigma Yellow belt (2012)
- Ground Safety for Marines (2012)
- OSHA 10 Hour training course (2012)
- OSHA 30 Hour training course (2013)
- FEMA Emergency Planning Course (2012)
- Health Insurance Portability and Accountability (HIPAA) (2017)
PERSONAL RECOGNITION
Three Navy and Marine Corps Commendation Medals, one Navy and Marine Corps Achievement Medal, and two Certificates of Commendation.
Timeline
Recovery Care Coordinator
Wounded Warrior Battalion - East
01.2014 - Current
Logistics Mentor and Trainer
Engility Corporation
01.2013 - 01.2014
Logistics Chief and Assistant Ground Safety Officer
School of Infantry – East
01.2011 - 01.2013
First Sergeant and Company Gunnery Sergeant
Company A and Company B, Wounded Warrior Battalion – East
01.2010 - 01.2011
Columbia Southern University
Master of Public Health
Columbia Southern University
Master of Science in Occupational Safety and Health
Faulkner University
Ph.D. from Health Sciences