Judith P. Dell

• Coordinate patient care services with the medical team to ensure quality, timely delivery of care.
• Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
• Assist in creating a positive environment for patients, family members, and staff by providing excellent customer service.
• Scheduled Che and Che Telehealth appointments for patients, and coordinated follow-up visits as needed.
• Facilitated coordination between the primary care physician and specialists to ensure continuity of care.
• Participate in weekly pod meetings with members of the healthcare team for each assigned patient.
• Travel to the dialysis clinic and nephrology office to onboard patients in the program.

Customer service, Greeting
patients, HIPPA, Schedule appointments for New and Follow up Patient's, Call patient's to confirm appointments,Answer a multi-line phone system and direct calls to requested personnel, Check Patient in and out for appointments,Enter patients information in system for demographics, Scan lab results and Insurance cards in computer, Enter insurance, demographics and health history into database, Give injections, Phlebotomy, Give Vitamin iv infusions, Assist with Ozone treatment,Nasal swabbing for Covid, Vital Signs, Inventory, Order medications,Refill Medication,Order supplies , Pack and ship patients orders.

Schedule appointments for New, Follow up and Hospital Patient's, Scheduling Kidney Biopsy's, Office Assistant, Remote work from home, Schedule Kidney/Bladder u/s, AV fistula Access, Permanent Cath Access, Iron infusion, Schedule Blood transfusions, Order specialty medications, Chart Reviews, Complete FLMA/ Disability forms for patients, Submit on call ER payments,Order Supplies, Inventory, Sort and separate mail, Scan and deposit checks, Keep OSHA and C.P.R. updated for entire staff, Page Dr's with consults and orders, Triage Patients, Data entry, Confirm appointments, Remote (Working from home),Prescription refills, Troubleshoot Problems,Back up Medical Assistant and Phlebotomy hard sticks, Documentation review, H.I.P.P.A.

Served as a medical Assistant/ Surgical Coordinator

Scheduling Procedures, Blocking Schedule for Surgery's with Hospital's, Training of new employees ,Obtain Authorization and verify insurances for procedures, Interact with patients, Call patient for pre and post-surgery, Give instrucions to patient’s for procedure, Schedule Ct scans, ultra sounds, kidney biopsy’s, Doppler’s
Chemotherapy for bladder & prostate cancer, catheter changes, void & trails, irrigations, vitals,
Call in medications, order Procrit (epogen) for patients, report critical labs, chart reviews, answer phones, phlebotomy, prepare biopsy charts for sign offs, faxing, filing, scanning, data entry, also experience with EMR and Clinician.t

Medical Assistant, Phlebotomist,

• Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
• Organized charts, documents and supplies to maintain team efficiency.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.